On-site Operations & Customer Coordinator

Cambridge Fire Research; Cambridgeshire and Peterborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

23 days annual leave

Contributory pension

Training and development

Flexible working hours

Job summary

Cambridge Fire Research in Pampisford, Cambridgeshire, is hiring a Business Operations Coordinator to connect customers with the technical team. You will handle enquiries, organise bookings, maintain the testing and activity schedule, and support routine administrative tasks.

The role is primarily administrative and operational, with room for judgment and customer-facing interaction. On-site, Monday–Friday, 40 hours per week, negotiable start time.

Qualifications

• A degree is not required.
• A Level 3 qualification in business administration or related subject would be useful.
• Practical capability, judgement and coordination ownership are more important.

Responsibilities

• Coordinate customer inquiries and communications.
• Organise laboratory bookings and testing schedule.
• Support routine commercial administration.
• Coordinate information, people and resources to keep work moving.

Skills

Organisation skills

Customer communication

Schedule coordination

Attention to detail

Written English

On-site work

Education

Level 3 qualification in business administration

Tools

Microsoft 365

Job description

Cambridge Fire Research in Pampisford, Cambridgeshire, is hiring a Business Operations Coordinator to connect customers with the technical team. You will handle enquiries, organise bookings, maintain the testing and activity schedule, and support routine administrative tasks.

The role is primarily administrative and operational, with room for judgment and customer-facing interaction. On-site, Monday–Friday, 40 hours per week, negotiable start time.