On-Site Network Operations Technician — Growth & Training

University of Cambridge; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous holiday allowance

Competitive pension plan

Parental leave

Training and development opportunities

Flexible working arrangements

Wellbeing support

Job summary

University of Cambridge Information Services (UIS) Network Operations team is looking for an on-site Network Operations Technician for a 9-month period. You will support the University data and backbone networks, access networks in departments, and the wireless service across multiple sites in Cambridge.

Responsibilities include monitoring and maintaining systems, responding to outages, handling incidents, and ensuring processes are followed.

Qualifications

• Basic IT and networking knowledge required.
• Experience troubleshooting IT problems.
• Strong written and verbal communication skills.

Responsibilities

• Support network monitoring and maintenance systems for smooth operations.
• Respond quickly to network outages; assist on-site remediation and coordinate with customers and colleagues.

Skills

IT knowledge

Networking basics

Troubleshooting

Communication skills

Job description

University of Cambridge Information Services (UIS) Network Operations team is looking for an on-site Network Operations Technician for a 9-month period. You will support the University data and backbone networks, access networks in departments, and the wireless service across multiple sites in Cambridge.

Responsibilities include monitoring and maintaining systems, responding to outages, handling incidents, and ensuring processes are followed.