Network Technician I: Onsite IT & Security Support

Knight’s Companies Inc.; Jedburgh; Sur place; GBP 18 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Holidays

Short-Term Disability

Long-Term Disability

Company-Paid Life Insurance

Voluntary insurance programs

Résumé du poste

Knight’s Companies Inc. is seeking a Network Technician Level 1 to support our technology infrastructure and user base. You will onboard/offboard users, provide help desk support, and maintain networked devices across multiple sites.

The role involves installing and configuring hardware, addressing issues per SOPs, and assisting senior technicians with large deployments. Occasional travel to company locations is required.

Qualifications

• Associate degree in Computer Science, Information Technology, or equivalent.
• 1–3 years of related professional experience.
• Proficient in PC hardware, Windows OS, and computer networks.
• Strong analytical and problem-solving skills; ability to address practical issues.

Responsabilités

• Onboard new users and offboard departing users.
• Provide help desk support and resolve issues per SOPs.
• Install, configure, troubleshoot, repair, and maintain PCs, switches, routers, firewalls, wireless APs, printers, cameras, and other equipment.
• Respond to user calls quickly and complete the service loop.
• Monitor network alerts and service interruptions; assist in deployments and upgrades.
• Travel to various locations for on-site installations and troubleshooting.

Connaissances

Analytical skills

Troubleshooting

Customer service

Networking

Windows OS

Documentation

Formation

Associate degree in Computer Science or IT

Outils

Trimble

Command Alkon

Keep Truckin

SmartDrive Camera Systems

Description du poste

Knight’s Companies Inc. is seeking a Network Technician Level 1 to support our technology infrastructure and user base. You will onboard/offboard users, provide help desk support, and maintain networked devices across multiple sites.

The role involves installing and configuring hardware, addressing issues per SOPs, and assisting senior technicians with large deployments. Occasional travel to company locations is required.