On-Site Junior Operations Lead — Path to Management

Client Network; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Client Network in Birmingham is seeking a Junior Operations Manager for an on-site, full-time role. You will work closely with a small team, stepping into hands-on management as you learn campaigns, systems and standards alongside experienced managers.

You’ll be responsible for coordinating daily activities, briefing the team, and ensuring client expectations are met through clear communication and practical planning. This is a growth-focused path into leadership.

Qualifications

• Good communication skills
• Organisational ability
• Ability to support and coach colleagues

Responsibilities

• Prepare daily briefings to align the team with campaign objectives and client standards
• Coordinate schedules, locations, materials and day-to-day changes
• Support on-site live customer-facing activity and assist team members
• Track attendance and feedback to improve performance
• Identify problems early and work with the manager on solutions
• Help new starters learn campaigns and settle into the team
• Provide clear updates to managers and contribute to client reports
• Review weekly activities and propose improvements

Job description

Client Network in Birmingham is seeking a Junior Operations Manager for an on-site, full-time role. You will work closely with a small team, stepping into hands-on management as you learn campaigns, systems and standards alongside experienced managers.

You’ll be responsible for coordinating daily activities, briefing the team, and ensuring client expectations are met through clear communication and practical planning. This is a growth-focused path into leadership.