On-Site IT Service Desk Officer – Temporary

Carrington Blake Recruitment; Rochford; On-site; GBP 18,000 - 26,000; Full time

Job summary

Rochford District Council in Rochford, Essex, is seeking an IT Support Officer for a full-time, temporary post based at Launchpad. The role involves delivering first-line IT support and a practical, customer-focused service desk.

You will work with the IT team on hardware provisioning and decommissioning, with knowledge of Microsoft technologies and ITIL being advantageous. On-site work is required. Working pattern is Monday to Friday, 08:30–17:00, 37 hours per week; salary £15.99 PAYE.

Qualifications

• Experience in IT Service Desk or similar role preferred.
• Knowledge of Microsoft technologies required.
• ITIL knowledge advantageous.
• Role requires on-site work at Launchpad Rochford.

Responsibilities

• Provide first-line IT support via Service Desk.
• Handle hardware commissioning and decommissioning.
• Deliver general IT support and customer service with technical twist.

Skills

Customer service

Microsoft technologies

Tools

ITIL

Job description

Rochford District Council in Rochford, Essex, is seeking an IT Support Officer for a full-time, temporary post based at Launchpad. The role involves delivering first-line IT support and a practical, customer-focused service desk.

You will work with the IT team on hardware provisioning and decommissioning, with knowledge of Microsoft technologies and ITIL being advantageous. On-site work is required. Working pattern is Monday to Friday, 08:30–17:00, 37 hours per week; salary £15.99 PAYE.