On‑Site HR Administrator — Cases & Data

HC Facility Management Limited; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Hotelcare is recruiting a full-time HR Administrator to join our busy on-site team at the Holiday Inn Kensington. You will provide day-to-day HR guidance to managers, maintain records, onboard candidates and support data and policy compliance.

The role requires an HR qualification (CIPD Level 5 preferred), prior experience with employment cases, and a strong eye for detail. The position is on-site and offers a competitive salary.

Qualifications

• HR qualification, CIPD Level 5 preferred.
• Experience managing employment cases (disciplinaries, grievances).
• High level of attention to detail required.
• Proactive and able to work independently.
• Experience as an administrator supporting an HR team is a plus.
• Good understanding of HR and data management.

Responsibilities

• Act as first point of contact for internal and external queries (email, phone, ticketing).
• Maintain personnel records.
• Onboard new candidates using HR systems.
• Provide general administration and data management for employees.
• Handle HR cases including disciplinaries and grievances.
• Collaborate with Payroll, Risk and onsite teams.
• Monitor and report HR matters within formats and timescales.
• Support the wider HR team.

Skills

Attention to detail

Proactive/independent work

HR data management

HR case handling

Administrator support experience

Education

CIPD Level 5

Tools

HR systems (HRIS)

Job description

Hotelcare is recruiting a full-time HR Administrator to join our busy on-site team at the Holiday Inn Kensington. You will provide day-to-day HR guidance to managers, maintain records, onboard candidates and support data and policy compliance.

The role requires an HR qualification (CIPD Level 5 preferred), prior experience with employment cases, and a strong eye for detail. The position is on-site and offers a competitive salary.