On-Site Facilities & Workplace Services Coordinator

Jones Lang LaSalle Incorporated; Milton Keynes; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jones Lang LaSalle in Milton Keynes is seeking a Client Host / Facilities Coordinator to act as the primary contact for facilities-related inquiries and ensure professional service delivery on-site.

You will coordinate MEP services, supervise building maintenance, manage records, support procurement and vendor relationships, and help keep the workplace safe, compliant, and welcoming for occupants.

Responsibilities

• Serve as primary point of contact for facilities-related inquiries and requests
• Maintain exceptional customer service standards, ensuring prompt and professional responses
• Build and maintain strong relationships with clients, vendors, and internal stakeholders
• Monitor service delivery performance and implement continuous improvement initiatives
• Handle escalations professionally and work toward swift resolution
• Coordinate and oversee onsite mechanical, electrical, and plumbing (MEP) services utilising the JLL CAFM System
• Supervise regular building fabric maintenance
• Oversee maintenance and repairs of in scope assets
• Coordinate planned preventive maintenance (PPM) schedules and reactive maintenance
• Ensure compliance with health and safety regulations and building codes
• Complete regular office audits to ensure safe, comfortable & maintained environment
• Manage cleaning services, waste management, and recycling programs
• Coordinate and support food & beverage services and concierge functions
• Oversee landscaping and plant maintenance
• Manage pest control and hygiene services
• Coordinate and support as required mail and courier services
• Support workplace services and employee amenities
• Engage with landlord and manage parking requirements
• Maintain accurate records and documentation for all services
• Monitor budgets and control costs while maintaining service quality
• Prepare regular reports on service performance and KPIs
• Ensure compliance with JLL standards and client requirements
• Support audit processes and regulatory inspections
• Manage all staff
• Community communications where appropriate upcoming works/AOB
• Monitor and action requests through shared client FM inbox & raising JLL CAFM work orders

Job description

Jones Lang LaSalle in Milton Keynes is seeking a Client Host / Facilities Coordinator to act as the primary contact for facilities-related inquiries and ensure professional service delivery on-site.

You will coordinate MEP services, supervise building maintenance, manage records, support procurement and vendor relationships, and help keep the workplace safe, compliant, and welcoming for occupants.