On-Site Facilities Manager — Catering & Services

Sodexo; Birmingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

Virtual GP

Discounts scheme

Pension Plan

Learning & development

Bike to Work

Enhanced benefits & leave

Job summary

Sodexo is seeking an organised and customer-focused Assistant Facilities Manager to oversee the delivery of integrated facilities services at a key client location in Birmingham. The role starts in October 2026 and reports to the Regional Facilities Services Manager, providing day-to-day leadership to the Catering Lead and Cleaning Supervisor.

You will coordinate catering, hospitality, cleaning and wider facilities services, drive service performance, maintain safety standards, manage resources

Qualifications

• Experience in facilities management or workplace services.
• Experience coordinating multiple service lines and leading teams.
• Knowledge of catering, hospitality, cleaning and facilities management services.
• Ability to monitor performance against KPIs.
• Knowledge of health and safety, risk management and compliance.
• Excellent customer service and stakeholder management.
• Experience staffing, rotas and attendance.
• Experience coordinating contractors, suppliers and specialist service providers.

Responsibilities

• Coordinate catering, hospitality, cleaning and facilities services across the site.
• Lead local service teams and drive engagement, performance and development.
• Ensure services meet contractual standards, KPIs and customer expectations.
• Build relationships with client stakeholders and respond to service requests.
• Conduct inspections, audits and quality checks.
• Coordinate contractors, suppliers and specialist support services.
• Promote health and safety culture and ensure compliance.
• Manage budgets, labour, consumables and operational resources.
• Support audits, incident management and business continuity arrangements.
• Drive service improvements and sustainable working practices.

Skills

Facilities management

Team leadership

Customer service

KPIs & compliance

Health & safety knowledge

Stakeholder management

Communication skills

IT skills

Education

IOSH Managing Safely

Food Safety qualification

IWFM membership

Tools

Workplace management systems

Job description

Sodexo is seeking an organised and customer-focused Assistant Facilities Manager to oversee the delivery of integrated facilities services at a key client location in Birmingham. The role starts in October 2026 and reports to the Regional Facilities Services Manager, providing day-to-day leadership to the Catering Lead and Cleaning Supervisor.

You will coordinate catering, hospitality, cleaning and wider facilities services, drive service performance, maintain safety standards, manage resources