Assistant Facilities Manager: Lead Multi‑Service Onsite Ops

Sodexo Group; Birmingham; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Unlimited wellbeing platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Group in Birmingham is seeking an Assistant Facilities Manager to oversee integrated facilities services at a key client site. The role is full-time with a Monday–Friday 08:30–17:00 schedule and a £35,000 per annum salary plus Sodexo employee benefits.

The role involves coordinating catering, hospitality, cleaning and wider facilities services, leading on-site teams and maintaining high standards. October 2026 start date and a strong focus on safety and client relationships.

Qualifications

• Experience in facilities management or workplace services.
• Experience coordinating multiple service lines and leading teams.
• Knowledge of catering, hospitality, cleaning and facilities management services.
• Experience monitoring performance against KPIs and customer expectations.
• Understanding of health and safety, risk management and compliance requirements.
• Excellent customer service and stakeholder management skills.
• Experience staffing, rotas, attendance and colleague performance.
• Experience coordinating contractors, suppliers and specialist service providers.

Responsibilities

• Coordinate the delivery of catering, hospitality, cleaning and facilities services across the site.
• Lead and support local service teams, driving engagement, performance and development.
• Ensure services meet contractual standards, KPIs and customer expectations.
• Build strong relationships with client stakeholders and respond promptly to service requests.
• Conduct inspections, audits and quality checks to maintain high standards.
• Coordinate contractors, suppliers and specialist support services.
• Promote health and safety culture and ensure compliance with policies and procedures.
• Manage budgets, labour, consumables and operational resources.
• Support audits, incident management and business continuity arrangements.
• Drive service improvements and sustainable working practices.

Job description

Sodexo Group in Birmingham is seeking an Assistant Facilities Manager to oversee integrated facilities services at a key client site. The role is full-time with a Monday–Friday 08:30–17:00 schedule and a £35,000 per annum salary plus Sodexo employee benefits.

The role involves coordinating catering, hospitality, cleaning and wider facilities services, leading on-site teams and maintaining high standards. October 2026 start date and a strong focus on safety and client relationships.