On-Site Events & Client Coordination Lead

Bath-Racecourse; Bath; On-site; GBP 30,000 - 42,000; Full time

Job summary

Bath Racecourse, part of Arena Racing Company, is seeking a proactive on-site Co-ordinator to represent the business across hospitality and race-day events. You will act as the client liaison, coordinate pre-event logistics with delivery teams, and ensure accurate invoicing and timely payments.

The role requires strong organisational skills and experience working with high-value clients to deliver top-quality service.

Qualifications

• Educated to A-level standard or equivalent.
• At least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination.
• Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales.
• Client and account management experience
• The ability and flare to showcase a site or an event for business show rounds.
• Numerate, with good IT skills including MS Office products.

Responsibilities

• Represent the race course in an appropriate and professional manner dealing with a variety of clients and requests.
• Act as the on-site co-ordination for delivery of restaurant, hospitality (race day) and EVH activity working closely with the sales hub and delivery teams.
• Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
• Acting as account handler for specific existing client business, used to dealing directly with the race course.
• Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made.
• Work closely with operations and the delivery team to ensure accurate pre-race-day / pre-event setup and deliveries, briefing where necessary.
• Coordination of localised and group-wide sponsorship collateral provision and activation.
• Ensuring marketing collateral is appropriate, up to date and in good supply.
• Management of direct-to-site communication and flow of enquiry.
• Work with ED/GM in representing the business to the local community.

Skills

Client and account management

Highly organised

Multi-stakeholder coordination

On-site event coordination

Excellent communication

Education

A-levels or equivalent

Tools

MS Office

Job description

Bath Racecourse, part of Arena Racing Company, is seeking a proactive on-site Co-ordinator to represent the business across hospitality and race-day events. You will act as the client liaison, coordinate pre-event logistics with delivery teams, and ensure accurate invoicing and timely payments.

The role requires strong organisational skills and experience working with high-value clients to deliver top-quality service.