On-Site Dispatch & Customer Logistics Coordinator

Agri-Web Limited; Rugeley; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Pension matched up to 10%

Flexible benefits for development and/

On-site environment

Job summary

Premier Nutrition is seeking a Customer Logistics Coordinator to own the dispatch process and coordinate orders across Rugeley and Fradley. You will align order details, product availability and haulage collections to keep deliveries moving, while building strong relationships with hauliers and production planning.

You will manage daily manifests, support scheduling, and respond to changing delivery priorities with a proactive and organized approach.

Qualifications

• Clear communication and the ability to build effective relationships with colleagues and external partners.
• Close attention to detail and accuracy when handling order information, manifests and dispatch paperwork.
• A proactive approach, looking ahead, spotting potential problems and using your initiative to problem solve.
• Experience coordinating activities or managing competing priorities, with a willingness to learn our dispatch processes.
• The ability to work calmly under pressure and respond to changing delivery needs.

Responsibilities

• Own the day-to-day dispatch process for customer orders across Rugeley and Fradley.
• Check which orders are due for dispatch and work with production planning to confirm products are ready to leave.
• Prepare, maintain and communicate daily dispatch manifests, alongside advance manifests.
• Coordinate with haulage partners on collections and deliveries, including collection booking slots at Fradley.
• Organise pre-picking and prepare delivery notes and picking lists, working directly with loaders to support accurate dispatch.
• Arrange couriers for urgent customer deliveries, balancing short-notice requests with the day's planned work.

Skills

Clear communication

Attention to detail

Proactive problem solving

Multi-tasking

Stakeholder coordination

Job description

Premier Nutrition is seeking a Customer Logistics Coordinator to own the dispatch process and coordinate orders across Rugeley and Fradley. You will align order details, product availability and haulage collections to keep deliveries moving, while building strong relationships with hauliers and production planning.

You will manage daily manifests, support scheduling, and respond to changing delivery priorities with a proactive and organized approach.