On-Call Emergency Gas Responder

SGN; Dumfries; On-site; GBP 36,300 - 40,400; Full time

Benefits offered by this job

Joint-contribution pension from 6%

Enhanced maternity & family leave

Life assurance

HolidayPlus

Virtual GP & Employee Assistance Programme

Retail and leisure discounts

Job summary

A leading utility company in Dumfries is seeking an Emergency Gas Responder to ensure the safety of customers. The ideal candidate will have strong customer service skills and relevant ACS qualifications, along with a valid driving license. This role involves working independently, problem-solving, and engaging with customers in their homes. The company offers a competitive salary with opportunities for progression, and values inclusivity and accessibility for all applicants.

Qualifications

• A friendly and approachable attitude with excellent customer service skills.
• A full and valid driving licence is essential.
• Working independently on a rota, including out of hours and weekend working.

Responsibilities

• Work independently to ensure customer safety in homes.
• Deliver gas safely, reliably, and efficiently.
• Travel in your own SGN van to customer locations.

Skills

Customer service skills

Problem solving

Friendly and approachable attitude

Education

Current ACS qualification (CCN1 or CESPI)

Ideally MET1 to 4

Job description

A leading utility company in Dumfries is seeking an Emergency Gas Responder to ensure the safety of customers. The ideal candidate will have strong customer service skills and relevant ACS qualifications, along with a valid driving license. This role involves working independently, problem-solving, and engaging with customers in their homes. The company offers a competitive salary with opportunities for progression, and values inclusivity and accessibility for all applicants.