Emergency Gas Responder (FCO)

Cornerstone; Paisley; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pension 6% (12% total)

Enhanced maternity & family leave

Life assurance

HolidayPlus

Virtual GP & EAP + discounts

Job summary

SGN is seeking an Emergency Gas Responder in Paisley to keep customers safe in their homes. The role involves independent travel in a SGN van, clear customer communication, and working on a rota including out-of-hours and weekends.

Base salary starts at £37.8k per year, rising to £42k after probation, with additional standby and overtime opportunities and a comprehensive benefits package.

Qualifications

• Current ACS qualification, CCN1 or CESPI; MET1-4 desirable

Responsibilities

• Provide safe, reliable gas services to customers in their homes
• Work independently along assigned routes, travelling in SGN van
• Interact with customers with a friendly, professional approach

Skills

Customer service

ACS qualification

CCN1 or CESPI

MET1-4 (desirable)

Driving licence

Tools

Driving licence

Job description

Emergency Gas Responder (FCO)

Paisley

Base salary: £37.8k per annum (increase to £42k upon successful completion of probationary period)

Once qualified your earning potential increases with additionally paid standby & overtime

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

REQ6111

Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?

SGN has an outstanding reputation for building safe experiences for our customers through delivering their gas safely, reliably, and efficiently. This role is about exactly that – keeping our customers safe in their homes.

I help to keep people safe and warm by working independently, problem solving, travelling in my own SGN van, and speaking with our customers.

You will need…

• A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public


• A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (desirable)


• A full and valid driving licence is essential


• You will be working on a rota, meaning out of hours and weekend working is standard.

If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.

Why SGN?

SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

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