Emergency Gas Engineer

Wales & West Utilities Limited; Wales; Remote; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Pension plan

25 days annual leave

Company vehicle

PPE & uniform

Life insurance

Flexible benefits

Discounts

Wellbeing programme

Employee assistance

Job summary

Wales & West Utilities Limited is seeking an Emergency First Call Operatives to join our gas emergency response team. You will help protect communities by responding to gas leaks and emergencies, working to the highest safety standards, and delivering reliable service.

The role requires ACS qualifications, a full driving licence, and the flexibility to work varied shifts including weekends and 24/7 standby.

Qualifications

• A minimum of one ACS qualification (e.g. MET1, CMA1, CCN1, CMET).
• Full valid driving licence.
• Willingness to work varied shifts including weekends and a 24/7 standby rota.
• Able to work in all weather conditions.
• Strong teamwork and customer service mindset.
• Committed to undertaking necessary training and upskilling.

Responsibilities

• Respond to gas leaks and emergencies reported by the public.
• Provide a safe, cost-effective and efficient emergency service.
• Classify and, where appropriate, defer gas escapes, testing, survey and diagnostic work.
• Install, maintain, replace and remove gas meters.

Skills

Teamwork

Customer service

Shift flexibility

Education

ACS qualification

Tools

Driving licence

Job description

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for:

We're looking for an Emergency First Call Operatives to play a big part in the delivery of the future of our gas network and we want to hear from you!

You’ll be relied on to:

• Play a key role in the gas emergency service responding to gas leaks and emergencies reported by members of the public.
• Participate in the provision of an emergency service which must be delivered in a safe, cost effective and efficient manner,
• Classify and, where appropriate, defer gas escapes, testing, survey and detection and diagnostic work in gas consumers premises and on our network.
• Install, maintain, replace and remove gas meters.

You’ll need to have:

• A minimum of one ACS qualification – such as: MET1 & CMA1, CCN1, CMET, Appliances etc
• A full valid driving licence
• A willingness to work various shift patterns which includes weekend and evening work, and participation in a 24/7 standby rota.
• Have the energy to work in all weather conditions.
• Be able to work well as part of a team.
• Have a keen sense of pride in delivering great customer service.
• Be fully committed to undertaking the necessary training and upskilling.

The following is also desirable:

• C or CE licence
• NRSWA Qualifications (excavation and reinstatement)
• SHEA Gas

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What you’ll get in return:

• Average earnings *£66k pa based on a fully qualified operational engineer (*basic starting salary of £39,584 pa, rising to £42,080 pa plus overtime and shift premium payments when fully qualified operational)
• A structured pay & competency framework which rewards skills, competence and enables development and career progression.
• Additional earnings through the standby rota plus overtime and additional work available
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans.
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs.
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Friends & Family Discount for Three Mobile and Broadband
• Colleague recognition including Annual Celebrating Excellence Awards
• Living Wage Accredited Employer
• Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion.
• Annual salary review
• An opportunity to earn a monthly bonus via our incentive scheme.
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Company vehicle (including vehicle insurance & fuel card), tools, Personal Protective Equipment (PPE) and uniform

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!