On Board Host

SSP Deutschland GmbH; Sheffield; On-site; Full time

Job summary

Join a premier provider of catering services as an On Board Host at Sheffield Station. In this dynamic role, you will deliver exceptional customer service while managing stock and transactions on EMR trains. Enjoy a supportive work environment with full training provided, and take advantage of numerous employee discounts and growth opportunities. This role is perfect for those who thrive in fast-paced settings and are eager to contribute to a team that values diversity and inclusion. With flexible working options and comprehensive wellbeing support, your career journey starts here!

Benefits

Employee Discounts

Up to 75% discount during work hours

Award-winning training

Internal Growth Opportunities

Help@Hand App

Health and Wellbeing Support

UK Pension Plans

28 days holiday pro rata

Rewards and recognition programs

4 EMR return tickets/year after probation

Qualifications

• Must be 18 years or older to perform certain tasks.
• No experience required; full training will be provided.

Responsibilities

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service.
• Travel on assigned trains, assisting passengers and achieving sales targets.

Skills

Customer Service

Adaptability

Sales Skills

Education

No formal education required

Job description

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On Board Host for East Midlands Trains (EMR) - Sheffield Station.

Pay Rate: £12.60 per hour plus commission.
Hours: Full Time.
Shifts: Weekend only shifts between 5 am and 10 pm.

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers.

WHY JOIN SSP AS ONBOARD HOST:

• Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
• Up to 75% discount during work hours.
• Learn while you Earn: Access to award-winning training, apprenticeships and development.
• Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
• Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
• Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
• Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 4 EMR return tickets/year after probation.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.