Omnichannel Growth Leader – UK & Ireland

Hill's Pet Nutrition; Woking; Presencial; GBP 86 000 - 95 000; Tempo integral

Resumo da oferta

Colgate-Palmolive in the UK is seeking a Customer Development Team Leader to set the strategic direction for the UK Omnichannel business, spanning Pet Speciality, eCommerce and Vet Corporate channels, to drive growth and market outperformance across the UK and Ireland.

You will lead a six-person team, align with finance, and collaborate with our European customer team to elevate AI and category analytics, positioning Hill’s as the nutritional partner of choice for Pets and their owners.

Qualificações

• Bachelor's degree in Business, Marketing, Commercial Management, or a related field.
• Extensive commercial experience in omnichannel retail, key account management, or eCommerce.
• Direct people management experience leading commercial teams.
• Demonstrated track record of full P&L oversight, Revenue Growth Management (RGM), and Joint Value Plan (JVP) negotiations.
• Ability to travel up to 25%.

Responsabilidades

• Own the 3 year omnichannel strategy to deliver outperformance versus the market set within the wider corporate guardrails and anticipating future change.
• Lead the team to execute the strategy with KPIs that cascade into the monthly commercial process.
• Where required recruit, onboard and develop personnel to create an ambitious high performing team that work in close collaboration with our european customer team.
• Own the commercial side of the monthly commercial discipline, working in partnership with the finance department, chairing the forum and coordinating other functions.
• Coach your team to ensure delivery of monthly, quarterly and annual Net sales, Volume, GtN, margin financial targets.
• In partnership with Finance, take a leading role in integrating new forecasting systems, investment management tools and embedding the cadence of RGM, ROI and ROO as standard to enhance business performance.
• Develop the strategy to build strong relationships with key customers in the Pet speciality channel and Vet Corporates, facilitating cross functional integration through the business to secure optimum engagement and business outcomes.
• Through a deep understanding of Market, RE, customer and shoppers, develop winning JVPs with customers that set Hill’s apart, course correcting as required.
• Develop the team to lead on analytics and customer insights to drive performance. Integrate new tools with omni customers in order to accelerate growth (ie Category vision, DSO capabilities etc) and secure better outcomes.
• Coach and support the team with annual negotiation of Terms/JVPs & execution of agreed Customer plans, within set budget across the 7P’s. Take the lead in tender negotiations with a new approach to winning.

Conhecimentos

Omnichannel retail

Key account management

eCommerce

People management

P&L oversight

Formação académica

Bachelor's degree in Business or related field

Ferramentas

Forecasting systems

Descrição da oferta de emprego

Colgate-Palmolive in the UK is seeking a Customer Development Team Leader to set the strategic direction for the UK Omnichannel business, spanning Pet Speciality, eCommerce and Vet Corporate channels, to drive growth and market outperformance across the UK and Ireland.

You will lead a six-person team, align with finance, and collaborate with our European customer team to elevate AI and category analytics, positioning Hill’s as the nutritional partner of choice for Pets and their owners.