EMEA UX Lead: Digital Experience & Growth (Hybrid)

Colgate-Palmolive

Woking

Hybrid

GBP 71,000 - 79,000

Full time

8 days ago

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Job summary

Colgate-Palmolive is seeking an EMEA UX Lead to manage strategy, performance, and development of best-in-class websites and digital tools for pet parents and VHCT. Based in Woking, you will supervise a team of four, gather requirements, prioritize improvements, and coordinate with Global teams to grow our digital presence.

You will report to the Sr Director IBE & Digital at Hill’s Regional Omni Acceleration Centre (OAC) and drive governance, analytics, and rollout of Vet Ecosystem Tools across

Qualifications

  • 8+ years in ecommerce/digital marketing/product environments.
  • Bachelor or Master in a creative discipline or equivalent.
  • Strong project management across multiple stakeholders.
  • Excellent Excel skills (pivot tables).

Responsibilities

  • Manage Hill’s EMEA web ecosystem to maximize engagement and conversions.
  • Represent EMEA priorities globally while steering web strategy, search, personalization, and tool deployment.
  • Drive technical integrations and empower local teams with third-party digital solutions.
  • Oversee regional marketing alignment and web content localization across markets.
  • Partner with Global teams to ensure plans align with global strategy.
  • Monitor performance metrics to optimize engagement and funnels.
  • Establish KPIs and implement analytics tagging frameworks.
  • Enable local markets to evaluate performance with self-service dashboards.
  • Deliver governance and collaborate with IT to ensure best-in-class UX.
  • Drive rollout of Vet Ecosystem Tools and eCommerce initiatives across EMEA.
  • Serve as liaison between global IT and market leaders; lead steering committees.

Skills

UX strategy
Cross-functional leadership
eCommerce
Product Owner
Business Analyst
Data analytics
Excel

Education

Bachelor/Master in creative discipline or equivalent experience

Tools

Qualtrics
Full Story
Glassbox
Google Analytics
Google Optimize

Job description

Colgate-Palmolive is seeking an EMEA UX Lead to manage strategy, performance, and development of best-in-class websites and digital tools for pet parents and VHCT. Based in Woking, you will supervise a team of four, gather requirements, prioritize improvements, and coordinate with Global teams to grow our digital presence.

You will report to the Sr Director IBE & Digital at Hill’s Regional Omni Acceleration Centre (OAC) and drive governance, analytics, and rollout of Vet Ecosystem Tools across

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