Omni-Channel Retail Associate: Style & Service

URBN Urban Outfitters, Inc.; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave (one day per year)

Employee Assistance Program

Discount on URBN Brands

Job summary

URBN Urban Outfitters, Inc. is seeking a customer-focused retail team member for our Anthropologie store in Cheltenham. This role emphasizes welcoming customers, sharing style recommendations, and driving sales while maintaining store standards.

You will collaborate with teammates, stay informed on trends, and contribute to a positive, energetic store environment that reflects the Anthropologie brand. This is an on-site position with opportunities for growth within URBN brands.

Qualifications

• Experience in a retail environment is preferred.
• Strong communication and customer service skills.
• Ability to work collaboratively with store team and leadership.

Responsibilities

• Engage customers and build genuine connections on the sales floor.
• Provide product suggestions and support selling culture across departments.
• Assist omni-channel service by offering help with sizes, colours, and in-store orders.

Skills

Customer service

Retail experience

Communication

Teamwork

Tools

POS System

Cash register

Job description

URBN Urban Outfitters, Inc. is seeking a customer-focused retail team member for our Anthropologie store in Cheltenham. This role emphasizes welcoming customers, sharing style recommendations, and driving sales while maintaining store standards.

You will collaborate with teammates, stay informed on trends, and contribute to a positive, energetic store environment that reflects the Anthropologie brand. This is an on-site position with opportunities for growth within URBN brands.