Office & Sales Support Administrator

Rooted Recruitment; Wrexham; On-site; GBP 18,000 - 21,000; Full time

Job summary

Rooted Recruitment in Wrexham is seeking an organised Office & Sales Support Administrator to join a busy team during a period of operational change.

You will handle administration and Excel reporting, goods in and order management, sales support, and assist with CRM transition, with occasional local deliveries.

The role offers a competitive hourly rate and a 3–6 month temporary contract, with regular hours Mon–Thu 8:00-17:00 and Fri 8:00-16:00.

Qualifications

• Excellent Microsoft Excel skills; confident with Word; ready to complete practical Excel tasks.
• Excellent organisation and attention to detail; prioritise tasks under pressure.
• Experience in MRO, industrial supplies, engineering components or machinery spares is advantageous.
• Full, clean driving licence and ability to commute to Wrexham; local delivery insurance requirements.

Responsibilities

• Administration & Excel Reporting: Maintain and update spreadsheets, monitor outstanding supplier orders, and ensure accurate records.
• Goods In & Order Management: Receive, check and process incoming supplier deliveries, ensuring goods are accurately recorded.
• Sales & Customer Support: Assist with sourcing machinery spares and responding to urgent customer requirements.
• General Office & Delivery Support: Transition to a new CRM system and deliver goods to local customers.

Skills

Excel reporting

Organisation

Attention to detail

Industrial knowledge

Driving licence

Tools

Microsoft Word

Job description

Temporary Office & Sales Support Administrator

Location: Wrexham, North Wales

Pay: £13.00–£15.00 per hour DOE

Contract: Temporary, 3–6 months

Working Hours: Monday–Thursday, 8:00am–5:00pm | Friday, 8:00am–4:00pm (flexibility to be discussed)

Keep Operations Moving – Join a Busy and Supportive Team!

An exciting opportunity has arisen for a highly organised and proactive Office & Sales Support Administrator to join an established machine spares and Maintenance, Repair and Operations (MRO) supplier based in Wrexham.

This temporary position offers the opportunity to play an important role during a period of operational change, supporting a premises relocation and the introduction of a new Customer Relationship Management (CRM) system.

Working in a fast-paced environment, you will help ensure customers receive the machinery parts they need quickly and efficiently, minimising costly downtime and keeping their operations running smoothly.

Job Description – Key Responsibilities

• Administration & Excel Reporting: Maintain and update spreadsheets, monitor outstanding supplier orders, and ensure accurate records are kept across daily operations.
• Goods In & Order Management: Receive, check and process incoming supplier deliveries, ensuring goods are accurately recorded and any discrepancies are identified.
• Sales & Customer Support: Assist with sourcing machinery spares, responding to urgent customer requirements and supporting the team in resolving time-sensitive breakdown situations.
• General Office & Delivery Support: Undertake day-to-day administrative duties, assist with the transition to a new CRM system and deliver goods to local customers when required.

Compensation & Benefits

Competitive Hourly Rate: £13.00–£15.00 per hour, depending on experience.

Temporary Opportunity: An initial 3–6-month assignment supporting an important period of business development and operational change.

Working Hours: Expected Monday–Thursday, 8:00am–5:00pm and Friday, 8:00am–4:00pm, with flexibility to be discussed.

Varied Responsibilities: An opportunity to gain experience across administration, sales support, purchasing, logistics and CRM implementation.

Skills & Experience Required

• Excellent Microsoft Excel Skills: Strong spreadsheet management abilities and confidence using Microsoft Word. Applicants should be prepared to complete practical Excel tasks during the interview process.
• Organisation & Attention to Detail: Excellent administrative skills, accuracy and the ability to prioritise competing tasks while working efficiently under pressure.
• Industry Knowledge: Previous experience within MRO, industrial supplies, engineering components or machinery spares would be a significant advantage, although transferable experience will be considered.
• Driving & Practical Requirements: A full, clean driving licence and the ability to commute reliably to Wrexham are essential. Applicants must also meet the applicable vehicle insurance requirements for local deliveries.

The Ideal Candidate

We are looking for someone who enjoys a varied working day, takes ownership of their responsibilities and remains calm when priorities change.

You will be comfortable working independently while supporting a wider team, with a practical, hands‑on approach to solving problems.

Experience in a machinery spares, engineering supplies or industrial distribution environment would be particularly valuable, but excellent Excel skills, reliability and a willingness to learn are equally important.

Recruitment Information

All applications will be considered on their individual merits. Applicants must have the legal right to work in the UK and meet the essential requirements of the position.

Working hours and contract duration will be confirmed during the recruitment process. The successful candidate must meet the employer's applicable motor insurance eligibility requirements where driving duties are involved.