Office Sales Manager

TN United Kingdom; Cradley Heath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Cradley Heath is seeking an Office Sales Manager to provide essential administration and customer service support. The role involves liaising with customers, managing inventory, and assisting sales teams. Ideal candidates will have a technical understanding of the engineering sector and relevant experience in administration and customer service. Full training will be provided on the company's products.

Benefits

33 days holiday, including bank holidays

1 hour lunch break

Qualifications

• Previous administration and customer service experience from an engineering background.
• Strong administration skills with experience managing inventory.

Responsibilities

• Provide administration and customer service support to various businesses.
• Liaise with customers over the phone and through emails.

Skills

Administration

Customer Service

Technical Understanding

Tools

ERP Systems

CRM Systems

Microsoft Office

Job description

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Office Sales Manager opportunity available with our client, a supplier of industrial hosing and ducting solutions for a wide range of industries, including food, pharmaceutical, chemical, and agriculture, based out of their offices in Cradley Heath (on the outskirts of Dudley).

This role will involve providing administration and customer service support to a wide of businesses, and the day-to-day responsibilities will include liaising directly with customers over the phone and through emails, following up on quotations, overseeing inventory levels and ensuring that orders are processed efficiently, and providing general administration and customer service support internally to sales and warehouse teams.

The ideal candidate will have a basic technical understanding of the engineering sector, including backgrounds such as HVAC (Heating, Ventilation, Air Conditioning), Plumbing, Agriculture, Electrical Engineering, Fire & Security, etc. Full training on our client's products within the industrial hosing sector will be provided.

Office Sales Manager Job Requirements

• Previous administration and customer service experience, ideally from an engineering background
• Strong administration skills, with previous experience assisting with customer orders, liaising with sales teams, and managing inventory levels
• Experience using ERP and CRM systems
• Based within a commutable distance of Cradley Heath (DY2 postcode), and happy to work in the office five days a week
• Computer literate, and confident in using the full Microsoft Office package

Office Sales Manager Salary & Benefits

• Monday - Friday, 8:30am - 5pm
• 1 hour lunch break
• 33 days holiday, including bank holidays
• Office-based - DY2 postcode

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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