Office Operations & Travel Coordinator

HLK; West of England; Sur place; GBP 21 000 - 32 000; Plein temps

Résumé du poste

HLK, a leading IP services firm, seeks an enthusiastic and organised receptionist for our Bristol office. The role is fully office-based, offering interaction with colleagues and clients across the business. Strong communication, patience, and attention to detail are essential as you will handle travel bookings, events, and day-to-day administration.

You will support IT, HR, Marketing, Finance and Management teams while upholding confidentiality and high service standards in a busy environment.

Qualifications

• Previous experience in a receptionist, office administration or business support role
• Excellent communication and interpersonal skills
• High attention to detail and accuracy
• GCSE English and Maths at minimum; A-Levels would be advantageous

Responsabilités

• Be the first point of contact for clients and colleagues by phone, email, Teams or in person
• Welcome visitors and manage visitor procedures
• Liaise with building management
• Handle incoming/outgoing mail and courier services
• Provide travel booking for colleagues across the firm
• Coordinate booking and use of meeting rooms with required documentation
• Arrange catering and refreshments for meetings
• Support internal and external events (office socials, parties, client events)
• Carry out regular building walks to ensure tidiness and health & safety
• Stock checks and ordering of office supplies
• Provide central support to other office locations
• Deliver excellent customer service and respond promptly to requests
• Identify opportunities to improve admin processes
• Provide admin support to IT, HR, Marketing, Finance and Management
• Report maintenance issues and support contractors on site
• Maintain confidentiality of sensitive client information

Connaissances

Customer service

Communication

Organisation

Attention to detail

Formation

GCSE English and Maths

A-Levels (advantage)

Outils

Microsoft Office

Microsoft Teams

Outlook

SharePoint

Description du poste

HLK, a leading IP services firm, seeks an enthusiastic and organised receptionist for our Bristol office. The role is fully office-based, offering interaction with colleagues and clients across the business. Strong communication, patience, and attention to detail are essential as you will handle travel bookings, events, and day-to-day administration.

You will support IT, HR, Marketing, Finance and Management teams while upholding confidentiality and high service standards in a busy environment.