Office Manager

Aesop; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the skincare industry is seeking an Office Manager in London to oversee daily office operations and support various teams. This full-time role involves managing office procedures, fostering relationships across divisions, and ensuring a seamless office experience. Candidates should possess strong communication skills, attention to detail, and a proactive approach. Aesop offers a creative and inclusive workplace with opportunities for professional development and community engagement.

Benefits

Generous product discounts and allocations

Paid volunteering days

Performance-based bonuses

Development programs including LinkedIn Learning

Support programs and mindfulness subscriptions

Qualifications

• Strong communication skills and experience in office procedures.
• Practical problem-solver with a proactive approach.
• Proficient in Microsoft Office and capable of managing tasks independently.

Responsibilities

• Implement and maintain office procedures and policies for smooth operations.
• Ensure physical maintenance of the UK office and staff security.
• Coordinate internal communications and organize meetings and events.

Skills

Communication

Problem-solving

Attention to detail

Independence

Tools

Microsoft Office

Job description

Office Manager | London

For over 35 years, Aesop has cultivated an inspiring and inclusive environment that supports and encourages employee growth. As a global retail organization, we offer professional development opportunities aligned with career goals and aspirations.

Our approach to skincare involves meticulous attention to detail, using only the most efficacious ingredients. Similarly, our recruitment process seeks out considered and inspired individuals with diverse perspectives who bring out the best in themselves and others.

We aim to balance people, planet, and profit by actively reducing our environmental footprint. This journey has led us to become a certified B Corp. We are committed to building a sustainable and inclusive society.

Role Purpose

This role reports to the Head of HR and serves as a key contact for managing daily office operations, ensuring a seamless and efficient office experience. It involves providing support to teams, including facility management, corporate travel, wellbeing, and employee experience, while maintaining high standards of customer service and adherence to Aesop's culture and brand guidelines. The role requires excellent communication skills, attention to detail, and the ability to foster strong relationships.

The position also oversees two office coordinators, providing guidance and support.

This is a full-time, office-based role from Monday to Friday.

Main Responsibilities

• Implement and maintain office procedures and policies for smooth operations, including sourcing materials and managing reception functions.
• Ensure physical maintenance of the UK office, meeting OH&S standards, and safeguarding the building and staff security.
• Develop processes for storing company intellectual property and understand departmental requirements.
• Coordinate internal communications and organize meetings and events.
• Assist in onboarding and training new staff on office protocols.
• Foster relationships across divisions and manage budgets related to entertainment, travel, and gifts in European offices.
• Mentor European office teams.

Management Assistance

• Assess and improve the effectiveness of office administration.
• Provide monthly attendance reports to HR.
• Manage internal communications within London teams.

Reception and Administration

• Ensure reception coverage from 8 to 6.
• Maintain meeting rooms and greet visitors.
• Manage deliveries, office supplies, mail, and maintain confidentiality and filing systems.
• Coordinate with the Office Building Team and handle external errands.
• Organize staff celebrations and update office displays and calendars.

Office Culture

• Manage daily opening and closing procedures and maintain office ambiance.
• Coordinate suppliers and manage stock levels.
• Lead office enhancement projects.

Candidate Profile

• Open-minded, curious, and committed to inclusivity and psychological safety.
• Strong communication skills and experience in office procedures.
• Proficient in Microsoft Office and capable of managing tasks independently.
• Practical problem-solver with a proactive approach.

What We Offer

We promote holistic employment practices, including professional development, wellbeing initiatives, and community engagement through the Aesop Foundation. Employee benefits include:

• Generous product discounts and allocations.
• Paid volunteering days.
• Performance-based bonuses.
• Development programs including LinkedIn Learning and in-house training.
• Support programs, mindfulness subscriptions, and summer hours.

Aesop is dedicated to attracting, developing, and retaining top talent in a creative and inclusive workplace. We value diversity and encourage everyone to join our journey.