Office Manager

Shortlist Resourcing; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A specialist criminal defence practice in London is seeking an Office Manager for a 6-month fixed-term contract. The role includes managing HR, supervising staff, and ensuring smooth office operations. Ideal candidates will have experience in a legal practice, particularly with Legal Aid, and possess excellent multitasking and coordination skills. This is an opportunity to contribute to a dynamic firm with potential for longer-term employment.

Qualifications

• Experience managing an office in a legal setting is essential.
• Knowledge of Legal Aid billing and Case Management Systems is necessary.
• Strong communication and multitasking skills required.

Responsibilities

• Oversee human resources management and supervise admin staff.
• Support Directors and liaise with solicitor consultants.
• Maintain office records and manage IT provider communication.

Skills

Human resources management

Excellent coordination

Multi-tasking

Ability to work under pressure

Liaising with a wide range of people

Education

Experience of managing an office in a legal practice

Experience and knowledge of the workings of a criminal Legal Aid practice

Experience of working with a legal Case Management System

Experience of CRM6 Legal Aid billing

Job description

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A new opportunity has arisen for an Office Manager at a specialist criminal defence practice based in the City of London.

The firm is medium sized with a mixture of in-house staff and consultants specialising in criminal defence and extradition work. Both privately funded and legally aided work is undertaken.

Key responsibilities:

• Human resources management (personnel files, sickness and holiday records and training records)
• Directly supervising admin team and conducting appraisals
• Supporting the Directors in the smooth running of the firm
• Liaising with the Consultant Solicitors to meet their needs
• Updating policies, plans and procedures such as the Office Manual and Accreditation documents
• Induction of new staff and maintaining personnel files
• Sourcing training courses and arranging bookings
• Sourcing office equipment and arranging contracts where necessary
• Maintaining all office records
• Liaising with our IT providers and ensuring the smooth running of IT with our staff
• Attending Management meetings to provide updates, reports and input
• Updating and maintaining the company website
• Liaising with suppliers and outside agents
• Providing back-up for admin staff with taking calls to the office and dealing with any issues arising
• Meeting and greeting clients
• Receiving and receipting payments, invoices and post/DX
• Processing work of solicitors, data inputting and drafting routine letters to clients
• Opening case files
• Monitoring work through our Case Management System [Bullseye]
  
• Experience of managing an office in a legal practice
• Able to work under pressure and liaise with a wide range of people
• Excellent co-ordination and ability to multi-task
• Experience and knowledge of the workings of a criminal Legal Aid practice
• Experience of CRM6 Legal Aid billing
• Experience of working with a legal Case Management System
• Initial Fixed term contract of 6 months with good prospects of longer term employment for the right candidate.

The role is Monday - Friday 9.00 -17.30 a 6 month contract with the possibility of it turning into a permanent position.