Office Manager

Meriden Media; Kingswinford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Meriden Media is seeking an Office Manager on a 12-month fixed term contract to lead day-to-day office operations and provide comprehensive administrative support to the business and senior leadership team.

You will oversee facilities, HR processes including onboarding and payroll, and support organisational change initiatives while coordinating meetings and communications across the company. Strong IT and MS Office skills are essential.

Qualifications

• Experience in an Office Manager or similar administrative role.
• Experience managing day-to-day office operations including facilities and suppliers.
• Proven ability to provide administrative and organisational support to senior management or Directors.
• Experience coordinating meetings, managing diaries, preparing reports and professional correspondence.
• HR administration including onboarding, leaver processes and personnel records.
• Payroll administration experience and accuracy of employee information.
• Familiarity with recruitment administration and HR processes is advantageous.
• Strong organisational and time management skills, ability to prioritise multiple tasks.
• Excellent written and verbal communication with external partners and overseas Directors.

Responsibilities

• Oversee day-to-day office operation to ensure a professional working environment.
• Act as main contact for employees, visitors, suppliers and service providers.
• Manage facilities, equipment, stationery and service providers.
• Coordinate meetings, events and internal communications.
• Maintain records and administrative systems, keeping information accurate.
• Support smooth business operations through planning, organisation and problem-solving.
• Build relationships across the business and support ad-hoc projects.
• Prepare agendas and distribute documentation in advance for meetings.
• Manage diaries and schedules where required.
• Coordinate communications with overseas Directors for updates and actions.
• Prepare reports, presentations and other management documentation.
• Coordinate onboarding, induction and leaver processes and related documentation.
• Maintain HR records and HR systems up to date.
• Support monthly payroll process with accurate employee data.
• Respond to routine HR queries and escalate when needed.
• Provide general administrative support to HR processes and change initiatives.
• Coordinate meetings related to organisational change and maintain records of discussions and actions.

Skills

Office management

Administrative support

HR administration

Payroll administration

Recruitment support

Executive support

Calendar management

Communication

Microsoft Office

Onboarding

Job description

We are hiring a proficient Office Manager on a 12-month fixed term contract to oversee the effective day-to-day management of the office, providing comprehensive administrative and organisational support to the business and senior leadership team. The role encompasses office management, executive support, HR and payroll administration, and support for organisational change initiatives.

• Oversee the day-to-day operation of the office, ensuring an efficient, organised and professional working environment.
• Act as the main point of contact for employees, visitors, external suppliers and service providers.
• Manage office facilities, equipment, stationery, supplies and associated service providers.
• Coordinate company meetings, events and internal communications.
• Maintain company records, documentation and administrative systems, ensuring information is accurate and accessible.
• Support the smooth running of business operations through effective planning, organisation and problem-solving.
• Build and maintain effective working relationships across all areas of the business.
• Provide administrative and organisational support for ad-hoc projects and business initiatives as required.
• Coordinate meetings, prepare agendas and ensure relevant documentation is distributed in advance.
• Manage diaries, appointments and schedules where required.
• Liaise with overseas Directors to coordinate communications, business updates, meetings and follow-up actions.
• Prepare reports, presentations, correspondence and other documentation on behalf of senior management.
• Coordinate employee onboarding, induction and leaver processes, ensuring all relevant procedures and documentation are completed.
• Prepare employment contracts, offer letters and other employee-related documentation.
• Maintain accurate employee records and ensure HR systems and documentation are kept up to date.
• Support recruitment activities, including arranging interviews and communicating with candidates.
• Support the monthly payroll process, ensuring employee information and payroll-related records are accurate and up to date.
• Act as the first point of contact for routine HR-related queries, escalating matters where appropriate.
• Provide general administrative support to the HR function, ensuring processes are completed efficiently and in line with company procedures.
• Coordinate meetings relating to organisational change and maintain accurate records of discussions, decisions and actions.

Skills and Experience Required

• Previous experience in an Office Manager, Office Administrator, Business Support or similar administrative role.
• Experience managing day-to-day office operations, including facilities, suppliers, equipment and general administration.
• Proven experience providing administrative and organisational support to senior management or Directors.
• Experience coordinating meetings, managing diaries, preparing reports and producing professional business correspondence.
• Previous experience in HR administration, including employee onboarding, leaver processes, employment documentation and maintaining personnel records.
• Experience supporting monthly payroll administration and ensuring employee information is accurate and up to date.
• An understanding of recruitment administration, absence management and general HR processes is an advantage.
• Strong organisational and time management skills, with the ability to prioritise workloads and manage multiple responsibilities effectively.
• Excellent written and verbal communication skills, with the confidence to liaise professionally with employees, senior management, external suppliers and overseas Directors.
• Strong attention to detail and the ability to maintain accurate records and documentation.
• Proficient IT skills, including Microsoft Office applications and the ability to maintain and update administrative systems.
• The ability to work independently while building effective working relationships across the wider business.

In return we will provide a fun and stable working environment and a competitive salary