Office Manager

Pertemps Black Country Perms; Kingswinford; On-site; GBP 28,000 - 38,000; Full time

Job summary

Pertemps Black Country Perms is looking for an experienced Office Manager to oversee the day-to-day running of the office and provide comprehensive administrative and organisational support to the business and senior leadership team.

The role covers office management, executive support, HR and payroll administration, and support for organisational change initiatives. You will coordinate meetings, manage diaries, maintain records and assist with ad-hoc projects and recruitment activities.

Qualifications

• Previous experience in an Office Manager or similar administrative role.
• Experience managing day-to-day office operations, including facilities and suppliers.
• Proven experience providing administrative and organisational support to senior management or Directors.
• Experience coordinating meetings, managing diaries, preparing reports and producing professional business correspondence.
• Previous experience in HR administration, including employee onboarding, leaver processes, employment documentation and maintaining personnel records.
• Experience supporting monthly payroll administration and ensuring employee information is accurate and up to date.
• An understanding of recruitment administration and HR processes is an advantage.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills, with the confidence to liaise professionally with employees, senior management, external suppliers and overseas Directors.
• Strong attention to detail and the ability to maintain accurate records and documentation.

Responsibilities

• Oversee the day-to-day operation of the office, ensuring an efficient, organised and professional working environment.
• Act as the main point of contact for employees, visitors, external suppliers and service providers.
• Manage office facilities, equipment, stationery, supplies and associated service providers.
• Coordinate company meetings, events and internal communications.
• Maintain company records, documentation and administrative systems, ensuring information is accurate and accessible.
• Support the smooth running of business operations through effective planning, organisation and problem-solving.
• Build and maintain effective working relationships across all areas of the business.
• Provide administrative and organisational support for ad-hoc projects and business initiatives as required.
• Coordinate meetings, prepare agendas and ensure relevant documentation is distributed in advance.
• Manage diaries, appointments and schedules where required.
• Liaise with overseas Directors to coordinate communications, business updates, meetings and follow-up actions.
• Prepare reports, presentations, correspondence and other documentation on behalf of senior management.
• Coordinate employee onboarding, induction and leaver processes, ensuring all relevant procedures and documentation are completed.
• Prepare employment contracts, offer letters and other employee-related documentation.
• Maintain accurate employee records and ensure HR systems and documentation are kept up to date.
• Support recruitment activities, including arranging interviews and communicating with candidates.
• Support the monthly payroll process, ensuring employee information and payroll-related records are accurate and up to date.
• Act as the first point of contact for routine HR-related queries, escalating matters where appropriate.
• Provide general administrative support to the HR function, ensuring processes are completed efficiently and in line with company procedures.

Skills

Office management

Facilities management

Executive support

HR administration

Payroll administration

Recruitment administration

Diary management

Communications

Stakeholder liaison

Project support

Job description

We are hiring a proficient Office Manager on a 12-month fixed term contract to oversee the effective day-to-day management of the office, providing comprehensive administrative and organisational support to the business and senior leadership team. The role encompasses office management, executive support, HR and payroll administration, and support for organisational change initiatives.

• Oversee the day-to-day operation of the office, ensuring an efficient, organised and professional working environment.
• Act as the main point of contact for employees, visitors, external suppliers and service providers.
• Manage office facilities, equipment, stationery, supplies and associated service providers.
• Coordinate company meetings, events and internal communications.
• Maintain company records, documentation and administrative systems, ensuring information is accurate and accessible.
• Support the smooth running of business operations through effective planning, organisation and problem-solving.
• Build and maintain effective working relationships across all areas of the business.
• Provide administrative and organisational support for ad-hoc projects and business initiatives as required.
• Coordinate meetings, prepare agendas and ensure relevant documentation is distributed in advance.
• Manage diaries, appointments and schedules where required.
• Liaise with overseas Directors to coordinate communications, business updates, meetings and follow-up actions.
• Prepare reports, presentations, correspondence and other documentation on behalf of senior management.
• Coordinate employee onboarding, induction and leaver processes, ensuring all relevant procedures and documentation are completed.
• Prepare employment contracts, offer letters and other employee-related documentation.
• Maintain accurate employee records and ensure HR systems and documentation are kept up to date.
• Support recruitment activities, including arranging interviews and communicating with candidates.
• Support the monthly payroll process, ensuring employee information and payroll-related records are accurate and up to date.
• Act as the first point of contact for routine HR-related queries, escalating matters where appropriate.
• Provide general administrative support to the HR function, ensuring processes are completed efficiently and in line with company procedures.

Skills and Experience Required

• Previous experience in an Office Manager, Office Administrator, Business Support or similar administrative role.
• Experience managing day-to-day office operations, including facilities, suppliers, equipment and general administration.
• Proven experience providing administrative and organisational support to senior management or Directors.
• Experience coordinating meetings, managing diaries, preparing reports and producing professional business correspondence.
• Previous experience in HR administration, including employee onboarding, leaver processes, employment documentation and maintaining personnel records.
• Experience supporting monthly payroll administration and ensuring employee information is accurate and up to date.
• An understanding of recruitment administration, absence management and general HR processes is an advantage.
• Strong organisational and time management skills, with the ability to prioritise workloads and manage multiple responsibilities effectively.
• Excellent written and verbal communication skills, with the confidence to liaise professionally with employees, senior management, external suppliers and overseas Directors.
• Strong attention to detail and the ability to maintain accurate records and documentation.