Office Manager

NHS; Doncaster; On-site; GBP 29,000 - 37,000; Part time

Job summary

An exciting opportunity to join the Clinical Specialties Services Management Team at a leading NHS trust. This role involves providing leadership to administrative staff, ensuring efficient operations, and supporting patient care. Ideal for those passionate about service delivery in healthcare.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

NHS Car Lease schemes

Discounts on restaurants and shopping

Qualifications

• Experience managing a multi-disciplinary team.
• Experience working in a pressured environment with supervisory responsibilities.
• Proven competence in using admin and clinical systems.

Responsibilities

• Provide leadership to the team of divisional secretarial staff.
• Oversee systems and processes operated by administrative staff.
• Support recruitment, selection, and training of divisional admin staff.

Skills

Effective communication skills

Team building skills

Time management skills

Proactive

Adaptable

Education

Minimum of 3 GCSEs including English and Maths at Level 5/Grade C or above

Educated to Degree Level or have equivalent relevant experience

NVQ III or suitable equivalent level administrative / supervisory qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Job summary

An opportunity has arisen to join the Clinical Specialties Services Management Team for a period of 9 months for secondment cover. If you are a dynamic, forward thinking individual with a passion for service delivery and an interest in developing your career in a healthcare setting, this role could be perfect for you.

Working closely with the divisional General Manager and Business Managers, this role is essential to ensure that the CSS management processes are running smoothly and efficiently, patients are safely cared for, and staff are supported and given the correct knowledge and skills to undertake their roles.

The post holder will provide leadership to administrative / clerical staff and manage the administrative functions across the Directorate. This encompasses divisional recruitment, procurement, invoicing and contract monitoring / management and reporting.

Main duties of the job

Provide leadership to the team of divisional secretarial staff.

Oversee the systems and processes operated by the administrative staff and ensure they run smoothly.

Support the implementation and maintenance of IT and other systems and processes for the effective operation of the divisional secretarial team.

Create and maintain effective systems for producing information, statistics and reports.

Coordinate and arrange the recruitment, selection, induction and ongoing training of divisional admin staff and monitor Performance, Appraisal and Personal Development Planning of the divisional secretarial team.

Oversee divisional recruitment and HR changes.

Act as mentor offering professional support for administrative and secretarial staff.

Support the Senior Management Team in the monitoring of financial information, including invoicing and procurement

Support data collation, data submissions and analysis, and to produce activity reports and operational reports for performance monitoring against KPIs.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Details Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Pro Rata Per Annum

Contract

Secondment

Working pattern

Part-time

Reference number

272-7123237

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

Job description Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Job description Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification Interpersonal Skills Essential

• Effective communication skills
• Adaptable approach to dealing with staff
• Team building skills
• Logical thinker, who is confident to share views
• Enthusiastic approach
• Able to manage change
• Proactive, self-motivated and with a positive approach to work
• Flexible and adaptable, able to take direction and instruction from others
• Team Player with a professional approach to work and colleagues; able to develop good working relationships
• Demonstrates Trusts values and behaviours
• Maintain and promote professionalism in the workplace at all times
• Ability to engage and motivate others
• Ability to deal calmly and diplomatically with a range of personalities and situations
• Commitment to Continuing Personal & Professional Development

Desirable

• Experience of managing teams of staff
• Customer care experience or qualification
• Handling difficult situations training

Organisational Skills Essential

• Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
• Excellent time management skills
• Demonstrable ability to prioritise
• A methodical and organised approach to work
• Ability to work under pressure to meet tight deadlines in a busy environment
• Exercise good judgement; use own initiative

Experience & Qualifications Essential

• Experience and knowledge of a range of administrative and organisational policies and management information systems
• Experience of data quality management and awareness of 'Right First Time'
• Experience of managing a multi-disciplinary team
• Experience of working in a pressured busy environment with supervisory responsibilities
• High level of understanding of appropriate data collection and audit requirements for critical care services
• Ability to work to and promote Standard operating procedures / performance targets.
• Demonstrable working knowledge of Microsoft packages including Word and Excel
• Minimum of 3 GCSEs including English and Maths at Level 5/Grade C or above or suitable equivalent qualification
• Educated to Degree Level or have equivalent relevant experience
• NVQ III or suitable equivalent level administrative / supervisory qualification
• Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills

Desirable

• Experience and knowledge of recruitment and e-roster systems
• Experience & in-depth understanding of electronic systems and database programmes and associated information systems
• Completed NHS data systems training programmes

Person Specification Interpersonal Skills Essential

• Effective communication skills
• Adaptable approach to dealing with staff
• Team building skills
• Logical thinker, who is confident to share views
• Enthusiastic approach
• Able to manage change
• Proactive, self-motivated and with a positive approach to work
• Flexible and adaptable, able to take direction and instruction from others
• Team Player with a professional approach to work and colleagues; able to develop good working relationships
• Demonstrates Trusts values and behaviours
• Maintain and promote professionalism in the workplace at all times
• Ability to engage and motivate others
• Ability to deal calmly and diplomatically with a range of personalities and situations
• Commitment to Continuing Personal & Professional Development

Desirable

• Experience of managing teams of staff
• Customer care experience or qualification
• Handling difficult situations training

Organisational Skills Essential

• Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
• Excellent time management skills
• Demonstrable ability to prioritise
• A methodical and organised approach to work
• Ability to work under pressure to meet tight deadlines in a busy environment
• Exercise good judgement; use own initiative

Experience & Qualifications Essential

• Experience and knowledge of a range of administrative and organisational policies and management information systems
• Experience of data quality management and awareness of 'Right First Time'
• Experience of managing a multi-disciplinary team
• Experience of working in a pressured busy environment with supervisory responsibilities
• High level of understanding of appropriate data collection and audit requirements for critical care services
• Ability to work to and promote Standard operating procedures / performance targets.
• Demonstrable working knowledge of Microsoft packages including Word and Excel
• Minimum of 3 GCSEs including English and Maths at Level 5/Grade C or above or suitable equivalent qualification
• Educated to Degree Level or have equivalent relevant experience
• NVQ III or suitable equivalent level administrative / supervisory qualification
• Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills

Desirable

• Experience and knowledge of recruitment and e-roster systems
• Experience & in-depth understanding of electronic systems and database programmes and associated information systems
• Completed NHS data systems training programmes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)