Office Manager

Sodexo; Ascot; On-site; GBP 34,000 - 40,000; Full time

Job summary

Join a prestigious team at Ascot Racecourse as an Office Manager for a maternity cover role. You'll support senior leaders, manage communications, and ensure efficient office operations in a renowned venue. The position offers a unique opportunity to contribute to memorable events in a vibrant team environment.

Qualifications

• Experience in a busy industry is preferred.
• Knowledge of hospitality or service-led sales is advantageous.
• Exceptional customer service skills.

Responsibilities

• Manage the schedules of the MD and Catering Services Director.
• Provide high-level administrative support to senior leaders.
• Organise travel arrangements for executives.

Skills

Communication

Organisational skills

Customer service

Adaptability

Job description

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Job Introduction

• Office Manager
• Fixed Term Maternity Cover 13 Month Duration
• 40 hours per week
• Up to £40,000 per annum
• Ascot Racecourse, High Street, Ascot, SL5 7JX

Join the prestigious team at Ascot Racecourse, a world renowned venue rich in history and tradition, offering an exceptional opportunity to be part of an iconic sporting and entertainment destination. We are seeking a highly organised and proactive individual to manage the office of the Catering Services Director and 1711 MD. This role serves as a vital link between 1711 and the broader Ascot business, ensuring seamless communication and efficient performance of our strategic partnerships. It's a fantastic fixed term opportunity to contribute to a historic venue that hosts some of the most celebrated events in the racing calendar and beyond.

What you'll do:

• Ensure the smooth and efficient operation of office processes and daily duties to support overall productivity.
• Manage the schedules of the MD and CSD, including booking meetings, coordinating agendas, and reserving meeting rooms.
• Provide comprehensive high level administrative support to senior leaders, including preparing reports, presentations, and handling correspondence.
• Collaborate closely with department leads to facilitate seamless interdepartmental coordination and communication.
• Act as a gatekeeper for the MD and GM, managing their diaries, prioritising tasks, and filtering requests to optimise their time.
• Handle incoming calls, schedule appointments, and follow up with contacts to maintain effective communication channels.
• Process expenses and invoices accurately, while maintaining organised filing systems and archiving records securely.
• Organise travel arrangements and accommodation bookings for the CSD and MD, ensuring efficient and cost effective plans.
• Oversee office databases, information systems, and procedures to ensure data accuracy and consistency.
• Compile and prepare weekly and monthly reports, along with materials for meetings and board presentations.
• Manage staff welfare initiatives, fostering a positive work environment and supporting team engagement.
• Maintain ongoing communication with clients and stakeholders to strengthen relationships and ensure their needs are met.
• Develop, implement, and review administrative procedures and maintain up to date information folders to support operational consistency.

What you bring:

• Committed to raising the standard in every aspect of working life
• Committed to delivering against the core values: elegant, original, and uplifting
• Ability to work under pressure and deliver deadlines
• Ability to communicate in a proactive and positive manner
• Ability to be flexible and adaptable
• Experience of working in a very busy industry
• Knowledge of hospitality or a service led sales industry would be advantageous
• Exceptional customer service skills and empathetic to customer requirements
• Creativity and innovation
• Professional discretion

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.