Office & HR Operations Coordinator

F&F Stores Ltd; Milton Keynes; Hybrid; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Casual dress

On-site parking

Employee Assistance Programme

NEST Pension

Private medical insurance with Vitalit

Job summary

F&F Stores Ltd is seeking a proactive Office & HR Operations Coordinator in Milton Keynes to manage day-to-day office activities and provide HR support across the business. The role is hybrid (50/50) and reports to the Operations Director/People and Culture Manager.

You will coordinate facilities, safety compliance, supplier relationships, and HR data management, while maintaining confidentiality and GDPR compliance.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Experience in office management and/or HR administration.
• Knowledge or certification in Health & Safety (H&S) or HR/Employment Law is a plus.

Responsibilities

• Oversee office management and facilities, ensuring a safe and productive workplace.
• Support HR in onboarding, offboarding, documentation, and GDPR-compliant record-keeping.
• Assist with HR audits, data entry, reporting, and policy communication.
• Maintain absence, attendance and performance management records with confidentiality.
• Coordinate supplier relationships and office services, including audits and inspections.
• Support employee relations matters and internal HR communications.

Skills

Organisational skills

Multitasking

Problem solving

Excel

Data analysis

HR metrics reporting

Communication skills

Attention to detail

Independence / initiative

Education

Bachelor’s degree in Business Administration, Human Resources, or related field

Tools

Excel

Job description

About Us

Located in Milton Keynes, F&F Stores is a rapidly expanding E-commerce business that thrives on bringing licensed products from beloved brands like Disney, Marvel, Minecraft and iconic football clubs directly to your doorstep.

Our high-quality products include a wide range for the whole family, from toys and fashion to home accessories and beauty items, found on popular E-commerce marketplaces and our own e-commerce website.

We are seeking a proactive and organised Office & HR Operations Coordinator to manage both office operations and HR support functions. This hybrid role (50/50) requires the candidate to ensure smooth day-to-day office management while assisting HR in administrative tasks, employee relations matters, employee engagement, and well-being initiatives. The ideal candidate will be hands-on, detail-oriented, and capable of managing multiple responsibilities efficiently.

• Location: Office-based, in Milton Keynes
• Contract: Full-time, Permanent
• Number of vacancies: 1
• Report to: Operations Director/People and Culture Manager
• Salary: Up to £35,000

Key Responsibilities

Office Management (50%)

• Oversee building maintenance, ensuring all facilities are functional and well-maintained.
• Manage health, safety, and well-being compliance for employees, ensuring adherence to regulations.
• Coordinate audits by authorities and third parties, preparing required documentation and facilitating inspections.
• Manage supplier relationships for office services, repairs, and maintenance contracts.
• Ensure office supplies and resources are stocked and managed efficiently.
• Implement office policies and procedures to maintain a safe and productive workplace.

Human Resources Support (50%)

• Support the People & Culture Manager in maintaining accurate employee records, HR documentation, and filing systems.
• Assist in HR system management, including data entry, updates, and reporting.
• Assist in coordinating employee onboarding, including documentation, system access, and workstation setup.
• Support offboarding processes, including exit documentation and record updates.
• Assist with employee relations matters by preparing documentation and taking notes in disciplinary, grievance, and investigation meetings.
• Help ensure HR policies and procedures are communicated effectively, and consistently applied.
• Monitor absence, sickness, and attendance data, highlighting trends or concerns to management.
• Support performance management processes, including probation reviews and appraisal coordination.
• Contribute to HR initiatives that promote employee engagement, wellbeing, health and safety, and workplace satisfaction.
• Maintain strict confidentiality and ensure handling of employee data is compliant with GDPR and company policies.
• Support internal HR communications, including updates, announcements, and employee initiatives.
• Assist with HR audits and ensure records remain accurate, complete, and compliant.

Qualifications & Skills (Preferred)

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Previous experience in office management and/or HR administration.
• Knowledge or certification in Health & Safety (H&S) is a plus.
• Knowledge or certification in Human Resources (HR)/Employment Law is a plus.
• Strong organisational, multitasking, and problem-solving skills.
• Strong proficiency in Excel, data analysis, and reporting (including dashboards and HR metrics)
• Excellent communication skills and attention to detail.
• Ability to work independently and take initiative.

Benefits

• Casual dress
• On-site parking
• Employee Assistance Programme
• Bright Exchange
• Regular social events including summer & end of year parties.
• A day off for your birthday
• Spontaneous employee well-being treats
• Vouchers at Christmas to shop with F&F
• Staff Purchases
• NEST Pension
• Private medical insurance with Vitality health with various benefits including discounts on a gym membership