Office Front Desk & Facilities Coordinator

Forvis Mazars in the UK; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

Forvis Mazars is seeking an Office Coordinator to deliver a professional front-of-house experience and provide essential facilities and administrative support for a busy Birmingham office.

You will work with the Office Manager to ensure smooth day-to-day operations, set up rooms, manage supplies, and assist with onboarding, health & safety, and events, contributing to a welcoming and efficient workplace.

Qualifications

• Previous experience in a customer service, hospitality, administrative or office support role would be beneficial.
• A positive, professional and approachable manner.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to prioritise tasks and manage a varied workload.
• Comfortable using Microsoft Office applications, including Outlook, Word and Teams.
• A proactive attitude with a willingness to learn and take on new responsibilities.
• Commitment to delivering an excellent experience for colleagues, clients and visitors.

Responsibilities

• Deliver a professional and friendly front-of-house experience for colleagues, clients and visitors.
• Set up meeting rooms, ensuring they are clean, presentable and equipped for meetings and events.
• Support day-to-day facilities operations, helping to maintain a welcoming, clean, safe and secure working environment.
• Assist with visitor management, including greeting visitors and coordinating contractor access.
• Provide support with office health and safety activities, including office inspections, fire drills and incident reporting.
• Assist with onboarding activities for new joiners, including office tours and first-day arrangements.
• Monitor office supplies and place orders as required.
• Support the management and distribution of incoming and outgoing post, deliveries and couriers.
• Provide switchboard and general inbox support, responding to or escalating enquiries as appropriate.
• Assist with the coordination of local office events and team activities.
• Support meeting and event catering arrangements when required.
• Carry out routine administrative tasks, maintaining accurate records and documentation.
• Help identify opportunities to improve office processes and enhance the workplace experience.

Skills

Customer service

Administrative

Office management

Communication

Tools

Microsoft Office

Job description

Forvis Mazars is seeking an Office Coordinator to deliver a professional front-of-house experience and provide essential facilities and administrative support for a busy Birmingham office.

You will work with the Office Manager to ensure smooth day-to-day operations, set up rooms, manage supplies, and assist with onboarding, health & safety, and events, contributing to a welcoming and efficient workplace.