Office Experience Lead - Part-Time, Central London

Confidential; Greater London; On-site; GBP 23,000 - 28,000; Part time

Job summary

Confidential in Central London is seeking a part-time Workplace Experience Coordinator to deliver an exceptional workplace experience while supporting the day-to-day running of the office.

The role is office-based, 27.5 hours per week, Monday to Friday 08:30-14:30, with a focus on welcoming colleagues and visitors, coordinating meetings, and maintaining a professional, organized environment. You will collaborate across teams to ensure smooth operations and sustainability practices.

Qualifications

• Must have a strong customer service mindset.
• Excellent communication and relationship-building skills.
• Friendly, approachable and professional demeanor.
• Proactive and solutions-focused attitude.
• Strong organisational and prioritisation skills.
• Experience supporting workplace, office, facilities, reception or front-of-house operations.

Responsibilities

• Reception, Visitor & Meeting Room Support: cover Reception, welcome visitors, manage access passes, coordinate refreshments, support room setup and accessibility needs.
• Workplace Administration: support internal communications, courier coordination, liaise with facilities/cleaning, maintain records, provide scanning/printing support.
• Mail & Delivery Services: manage mail, deliveries, and coordinate with courier providers.
• Workplace Operations: monitor and order supplies, process POs/invoices, support sustainability initiatives, arrange supplier maintenance, coordinate meetings/events, participate in Fire Warden/First Aid training.

Skills

Customer service

Communication

Relationship building

Organisational skills

Independent worker

Facilities support

Event setup

Job description

Confidential in Central London is seeking a part-time Workplace Experience Coordinator to deliver an exceptional workplace experience while supporting the day-to-day running of the office.

The role is office-based, 27.5 hours per week, Monday to Friday 08:30-14:30, with a focus on welcoming colleagues and visitors, coordinating meetings, and maintaining a professional, organized environment. You will collaborate across teams to ensure smooth operations and sustainability practices.