Office Coordinator

Veolia; Cannock; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

20 days annual leave

Company pension scheme

Physiotherapy and GP service

Employee discounts

Health and wellbeing resources

Training and development opportunities

Job summary

Veolia is seeking an Office Coordinator for their Kingswood House office in Cannock. The role involves leading the reception team, managing office queries, and coordinating facilities to ensure a professional workspace.

Key tasks include staff training, daily communication with management, and handling deliveries and stock control. A proactive, organized individual is essential to maintain high standards of service and sustainability initiatives.

Qualifications

• Proven experience in an Office Manager, Office Coordinator, or Senior Admin role.
• Strong leadership and communication skills with the ability to motivate a team.
• Proficiency in data management, reporting and handling multiple tasks with deadlines.

Responsibilities

• Manage and resolve office-based queries daily.
• Lead and manage the reception team with direction and development opportunities.
• Ensure staff are trained and operate in line with roles and processes.
• Maintain daily communication with the team and management via email and in person.
• Coordinate with Contract Manager, Cleaning Supervisor and reception staff.
• Oversee deliveries, parcels and post with proper logging and distribution.
• Plan weekly and monthly responsibilities including stock and audits.
• Assist with facilities management and meeting room bookings.

Skills

Leadership

Communication

Data management

Multi-tasking

Office software

Scheduling tools

Tools

Office software

Scheduling tools

Job description

Salary: up to 23,812.50 per annum plus Veolia benefits

Hours: 30 hours per week, Mon - Fri 8am to 3pm

Location: Kingswood House, Cannock, Staffordshire, WS11 8JP

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

The Office Coordinator is responsible for the overall management and coordination of the Kingswood office, acting as a key liaison between the reception team, management, contractors, and on-site departments. This position requires a proactive, organised individual who can manage multiple priorities simultaneously while maintaining the highest standards of professionalism and customer service. The role encompasses people management, space management, operational oversight, customer relations, and sustainability initiatives.

What we can offer you:

• 20 days of annual leave
• Access to our company pension scheme
• Free physiotherapy and 24/7 GP service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental, and financial health
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Manage and resolve office based queries on a daily basis
• Lead and manage the reception team, providing direction, support, and development opportunities
• Ensure all direct reports are well trained within their respective roles
• Provide daily communication with the team and management via email and in-person interactions
• Maintain regular communication with the Contract Manager, Cleaning Supervisor, and reception staff
• Manage all office deliveries, parcels, and post, ensuring proper receipt, logging, and distribution
• Conduct weekly and monthly planning for role responsibilities including stock ordering, audits, equipment checks, and compliance verification
• Coordinate with the Cleaning Supervisor and facilities personnel to maintain a clean, safe, and professional workspace
• Coordinate meeting room bookings and ensure spaces are properly prepared and maintained
• Support the Contract Manager with reception cover and facilities management

What we're looking for:

• Previous experience in an Office Manager, Office Coordinator, or Senior Admin role
• A natural leader with excellent communication skills and the ability to motivate and develop your team
• Skilled at data management and reporting with a problem-solving mindset
• Demonstrated ability to manage multiple tasks, priorities, and deadlines simultaneously
• Proficient with office software, scheduling tools, and ability to learn new systems quickly
• Strong communication skills, ability to motivate a team and capable of interacting professionally with all levels of staff

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.