Commercial & Technical Coordinator

Veolia; Wolverhampton; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual leave 25 days

Pension scheme

Shopping discounts

Health resources

24h Virtual GP

Volunteer day

Training & development

Job summary

Veolia in Wolverhampton is seeking a Commercial & Technical Coordinator to provide technical support, assess enquiries from customers and contractors, and liaise with sales and operations to ensure compliant waste management.

You will work with Salesforce CRM, coordinate with customers and third parties, and help deliver efficient service while contributing to sustainable outcomes. A chemistry degree and waste-management experience are valued, along with a customer-service mindset.

Qualifications

• Chemistry degree or equivalent qualification.
• Previous experience gained within the waste management industry.
• Previous experience gained in a customer service role is desirable.

Responsibilities

• Provide technical support and guidance to quote and technically assess enquiries from customers, contractors, sales representatives and other Veolia divisions including Industrial Services
• Liaise with operational staff, logistics and customers to ensure collections comply with appropriate company procedures and legislative requirements
• You will ensure the efficient management of customer enquiries via the Salesforce CRM system
• Liaise with third party disposal outlets to ensure competitive rates are agreed
• To have direct contact with internal and external customers, providing guidance on legislation, advice on waste management and assisting customers with their waste disposal requirements

Skills

Technical support

Customer service

Sales liaison

Education

Chemistry degree or equivalent qualification

Job description

Salary: from £33,000.00 per annum plus a 17.5% annual bonus and Veolia benefits

Hours: 40 hours per week, Mon-Fri

Location: 1 Station Road, Wolverhampton, WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As a Commercial & Technical Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Provide technical support and guidance to quote and technically assess enquiries from customers, contractors, sales representatives and other Veolia divisions including Industrial Services
• Liaise with operational staff, logistics and customers to ensure collections comply with appropriate company procedures and legislative requirements
• You will ensure the efficient management of customer enquiries via the Salesforce CRM system
• Liaise with third party disposal outlets to ensure competitive rates are agreed
• To have direct contact with internal and external customers, providing guidance on legislation, advice on waste management and assisting customers with their waste disposal requirements

What we're looking for;

• Chemistry degree or equivalent qualification
• Previous experience gained within the waste management industry
• Previous experience gained in a customer service role is desirable

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.