Administrator

Veolia; Bristol; On-site; GBP 25,332 - 30,961; Full time

Benefits offered by this job

25 days annual leave

Company pension

Stream – financial wellbeing support

Discounts on groceries and retailers

Health resources and wellbeing support

Volunteer day annually

Ongoing training and development

Job summary

Veolia in Avonmouth is seeking an organized administrator to manage data entry, payroll details and supplier/invoice processing. You will liaise with internal teams to resolve queries and maintain high standards of service.

The role offers 40 hours per week, with a focus on accurate record-keeping, compliance with company policies and timely communication with customers and suppliers.

Qualifications

• Administrative & Systems Proficiency (including Workday, ECHO & Gmail).
• Data Entry Skills.
• Customer Service & Communication Skills.
• Compliance & Process Adherence.

Responsibilities

• Liaise with relevant individuals to resolve customer queries; escalate when required to Management.
• Drive and promote a culture of high performance and excellence in line with organisational values.
• Log and address safety concerns in the Health and Safety Management System within set timescales.
• Ensure Veolia policies, processes and procedures are followed.
• Enter payroll and personnel details into systems accurately and timely.
• Raise Purchase Orders for approved supplies by site management.
• Procure goods by liaising with suppliers and meet delivery timescales.
• Process supplier invoices to ensure timely payment terms.
• Administer purchase orders, disposal invoices and related invoices.
• Maintain daily paperwork and monthly rebate reporting to customers.
• Answer phones within company expectations; provide timely updates to customers.
• Run and send reports to customers, including Regional and high-value accounts.

Skills

Administrative proficiency

Data entry skills

Customer service

Compliance & processes

Tools

Workday

ECHO

Gmail

Job description

Salary

£28,147.04 per annum, plus annual salary review (up to 3%) & Veolia benefits

Hours

Monday to Friday, 40 hours per week

Location

Avonmouth, BS11 0YB

Overview

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave
• Access to our company pension scheme
• Stream – Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid day of leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management
• Drive and promote a culture of high performance and excellence in line with our organisational values
• Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales. Appropriate feedback must be provided to the originator
• Ensure all Veolia policies, processes and procedures are adhered to
• Ensure personnel details including payroll are entered into the systems correctly and within time limits
• Raise Purchase Orders for the supply of goods as approved by site management
• Liaise with suppliers for the procurement of goods & ensure delivery timescales are met
• Process invoices raised by suppliers to ensure that payment terms are met
• Administer purchase orders, disposal invoices, subcontracted collections and associated invoices.
• Control of paperwork on a daily basis including monthly rebate reporting to customers
• Ensuring the answering of telephones are within the Company expectations
• Run and send reports as required to customers, including any Regional Accounts and high value accounts
• Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time

What we're looking for

Essential:

• Administrative & Systems Proficiency (including Workday, ECHO & Gmail)
• Data Entry Skills
• Customer Service & Communication Skills
• Compliance & Process Adherence

Desirable:

• Experience in Waste Management or a Similar Regulated Industry

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.