Office Coordinator

MAK GLOBAL CONSULTANTS LTD; Ashton-under-Lyne; On-site; GBP 21,000 - 27,000; Full time

Job summary

MAK GLOBAL CONSULTANTS LTD in the United Kingdom is seeking an experienced office administrator to support management and caseworkers with daily activities, diary and document management.

You will handle calls and emails, coordinate appointments, maintain client records, prepare correspondence, invoices, and progress updates, while upholding confidentiality and data protection.

Qualifications

• Degree in English or a related field.
• Previous office administration experience.
• Excellent communication and organisational skills.
• Proficiency in Microsoft Office.
• Strong attention to detail and confidentiality.
• Ability to manage deadlines and client enquiries.

Responsibilities

• Coordinate daily office activities and provide administrative support to management and caseworkers.
• Manage appointments, meeting schedules and client consultations.
• Handle incoming calls, emails and enquiries, referring matters to the appropriate team member.
• Maintain accurate client records, electronic files and document management systems.
• Request, organise and track client documents, highlighting outstanding information to caseworkers.
• Prepare and proofread routine correspondence, meeting notes and administrative documents.
• Maintain a central diary of deadlines and follow up with responsible staff.
• Provide clients with progress updates approved by the caseworker.
• Prepare invoices, maintain payment records and send payment reminders.
• Coordinate staff calendars, attendance records and leave requests.
• Manage office supplies, equipment, maintenance and supplier communications.
• Follow confidentiality and data protection procedures when handling client and employee information.
• Identify administrative improvements and help implement efficient office procedures.

Skills

Office administration

Communication

Organisation

Confidentiality

Education

Degree in English or related field

Tools

Microsoft Office

Job description

- Coordinate daily office activities and provide administrative support to management and caseworkers.

- Manage appointments, meeting schedules and client consultations.

- Handle incoming calls, emails and enquiries, referring matters to the appropriate team member.

- Maintain accurate client records, electronic files and document management systems.

- Request, organise and track client documents, highlighting outstanding information to caseworkers.

- Prepare and proofread routine correspondence, meeting notes and administrative documents.

- Maintain a central diary of deadlines and follow up with responsible staff.

- Provide clients with progress updates approved by the caseworker.

- Prepare invoices, maintain payment records and send payment reminders.

- Coordinate staff calendars, attendance records and leave requests.

- Manage office supplies, equipment, maintenance and supplier communications.

- Follow confidentiality and data protection procedures when handling client and employee information.

- Identify administrative improvements and help implement efficient office procedures.

Degree in English or a related field.Previous office administration experience.Excellent communication and organisational skills.Proficiency in Microsoft Office.Strong attention to detail and confidentiality.Ability to manage deadlines and client enquiries.