Office-Based Sales Admin & Order Coordinator

Tate; Letchworth; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

20 days' annual leave

Friendly, family-run environment

Job summary

Tate in Letchworth, Hertfordshire, is seeking a meticulous Sales Administrator to support day-to-day sales operations, process orders and invoices, coordinate deliveries, and maintain records. The role demands strong communication, organisation, and proficiency with Microsoft Office in an office-based environment.

Responsibilities include supplier/customer administration, invoicing, exports, quotations, and general office support.

Qualifications

• Previous experience in an administrative, sales administration or sales support role.
• Good working knowledge of Microsoft Office.
• Excellent attention to detail and accuracy when processing information and entering data.
• Strong written and verbal communication skills, with confidence when dealing with customers and suppliers.
• Good organisational skills and the ability to prioritise workloads and meet deadlines.
• GCSEs in Maths and English, or equivalent qualifications.
• A professional, positive and flexible approach to work.

Responsibilities

• Placing orders with suppliers and following up to ensure timely delivery.
• Checking and booking in incoming shipments.
• Processing supplier invoices and customer invoices for goods shipped.
• Liaising with carriers to coordinate incoming and outgoing deliveries.
• Preparing export documentation and processing customer orders and shipments.
• Preparing customer quotations and following up as required.
• Preparing samples, accompanying letters and shipments for customers and prospective clients.
• Monitoring customer account balances and overdue payments, following up where necessary.
• Providing general administrative support to the sales team.
• Maintaining accurate and up-to-date customer and supplier databases.
• Providing company statements, product specifications and other documentation when requested.
• Producing labels and preparing customer mailshots for marketing activities.
• Ensuring records and information are maintained accurately and efficiently.
• Managing incoming and outgoing emails and responding to enquiries.
• Answering telephone calls and acting as the first point of contact for the business.
• Welcoming visitors and providing a professional and friendly reception.
• Supporting the wider team with general office administration as required.

Skills

Attention to detail

Communication skills

Organisation

Microsoft Office

Education

GCSEs Maths & English

Tools

SAGE

Job description

Tate in Letchworth, Hertfordshire, is seeking a meticulous Sales Administrator to support day-to-day sales operations, process orders and invoices, coordinate deliveries, and maintain records. The role demands strong communication, organisation, and proficiency with Microsoft Office in an office-based environment.

Responsibilities include supplier/customer administration, invoicing, exports, quotations, and general office support.