Office-Based Energy Sales Support Administrator

Buchan and London Recruitment; Essex; On-site; GBP 32,000 - 35,000; Full time

Job summary

Buchan and London Recruitment is seeking a proactive Sales Support Administrator for a busy office in Essex (CM16). The role involves handling calls and emails, setting up client accounts, and supporting the sales process from order submission to post-sale follow-up.

You will liaise with the sales team and engineers to ensure smooth aftersales service. The ideal candidate will have Sales Administration or Sales Support experience, strong MS Office skills, and excellent English.

Qualifications

• Previous experience in a Sales Administration or Sales Support role, ideally within the Heating and Energy sector.
• Strong organisational and problem-solving skills with attention to detail.
• Ability to work to deadlines and prioritise a busy workload.
• Excellent written and spoken English.

Responsibilities

• Provide day-to-day coordination and administration service.
• Set up client accounts and speak with suppliers.
• Take calls and submit orders; prepare sales order forms.
• Provide customer support throughout the order process via call or email.
• Filter calls and handle queries; email correspondence to clients.

Skills

Sales coordination

Office software

Customer service

Organisational skills

Communication

Education

None

Tools

MS Office

Job description

Buchan and London Recruitment is seeking a proactive Sales Support Administrator for a busy office in Essex (CM16). The role involves handling calls and emails, setting up client accounts, and supporting the sales process from order submission to post-sale follow-up.

You will liaise with the sales team and engineers to ensure smooth aftersales service. The ideal candidate will have Sales Administration or Sales Support experience, strong MS Office skills, and excellent English.