Sales Administrator

Buchan and London Recruitment; Essex; On-site; GBP 32,000 - 35,000; Full time

Job summary

Buchan and London Recruitment is seeking a proactive Sales Support Administrator for a busy office in Essex (CM16). The role involves handling calls and emails, setting up client accounts, and supporting the sales process from order submission to post-sale follow-up.

You will liaise with the sales team and engineers to ensure smooth aftersales service. The ideal candidate will have Sales Administration or Sales Support experience, strong MS Office skills, and excellent English.

Qualifications

• Previous experience in a Sales Administration or Sales Support role, ideally within the Heating and Energy sector.
• Strong organisational and problem-solving skills with attention to detail.
• Ability to work to deadlines and prioritise a busy workload.
• Excellent written and spoken English.

Responsibilities

• Provide day-to-day coordination and administration service.
• Set up client accounts and speak with suppliers.
• Take calls and submit orders; prepare sales order forms.
• Provide customer support throughout the order process via call or email.
• Filter calls and handle queries; email correspondence to clients.

Skills

Sales coordination

Office software

Customer service

Organisational skills

Communication

Education

None

Tools

MS Office

Job description

Sales / Coordinator / Administrator 32k - 35k Fully Office based role CM16

Sales Admin person required for a busy office based in Essex, Well established and expanding sales company in the Heating and Energy sector, Boilers, Heat pumps, Solar panels and Air Conditioning.

The successful Candidate with be taking calls and emails, Dealing with Customers needs and organising after the sales process is done, Sending out well come packs and customers warranty information.

Leasing with the sales team and some times the engineers and dealing with aftersales queries and supporting the customer through the sales process and install.

The Successful Candidate would need to be computer illiterate, Good understanding of word and excel !

• Providing a day-to-day co-ordination and administration service
• Setting up client accounts
• Speaking to suppliers and dealing with support cases
• Taking calls, submitting orders
• Preparing sales order forms and sending to client
• Provide customer support throughout the order process, either by call or
• email
• Filtering calls and dealing with any queries
• Email correspondence to client

Skills & Experiences

• Previous experience in a Sales Administration or Sales Support role, ideally within the Heating and Energy sector
• Strong organisational and problem-solving skills with exemplary attention to detail
• Ability to work to deadlines and the ability to prioritise a busy workload
• A positive and can-do attitude
• Technically competent, particularly with MS Office suite
• Able to develop and document procedures and systems
• Ability to work under pressure.
• Excellent written and spoken English.

This is a wonderful opportunity for a dynamic, proactive Sales Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Energy companys success story. An attractive salary and full product training is on offer for the successful applicant.