Sales Admin & Accounts Specialist

Office Angels; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

Office Angels is seeking an organised Administrator to join our engineering team in the UK. In this permanent, full-time role you will support sales with account management, quotations and order processing, using ERP/MRP systems and MS Office tools.

You will liaise with Sales, Operations, Finance and Logistics to ensure accurate records, timely responses and a high level of service for customers. Ideal candidates are proactive, detail-oriented and able to manage multiple tasks under pressure

Qualifications

• Experience in sales administration, account management, or customer service.
• Excellent written and verbal communication.
• Strong organisational skills and ability to manage multiple priorities.
• Attention to detail and accuracy.
• Experience with MS Office and ERP/MRP systems.

Responsibilities

• Act as primary administrative contact for a portfolio of customer accounts.
• Build and maintain professional customer relationships.
• Onboard new customers, set up accounts and documentation.
• Respond to customer enquiries on orders, pricing, lead times and queries.
• Coordinate with internal teams to resolve concerns.
• Maintain accurate customer records, pricing and contracts.
• Prepare quotations, proposals and sales docs.
• Process orders in ERP system and monitor progress.
• Assist with sales reports, forecasts and KPIs.
• Support invoicing, credit checks, and payments follow-up.
• Identify process improvements in sales administration.

Skills

Customer-facing

Organised

Communication

MS Office

ERP/MRP system experience

Problem-solving

Attention to detail

Independent worker

Team player

Time management

Tools

ERP system

Microsoft Excel

Microsoft Word

Outlook

Job description

Office Angels is seeking an organised Administrator to join our engineering team in the UK. In this permanent, full-time role you will support sales with account management, quotations and order processing, using ERP/MRP systems and MS Office tools.

You will liaise with Sales, Operations, Finance and Logistics to ensure accurate records, timely responses and a high level of service for customers. Ideal candidates are proactive, detail-oriented and able to manage multiple tasks under pressure