Office Administrator — Front Desk & Admin Pro (Mon-Fri)

Jobwise Ltd; East Midlands; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days holiday + Bank Holidays

Employee discounts

Job summary

Jobwise Ltd in New Mills is seeking an organised Office Administrator to provide a friendly first point of contact, handling reception, administration and client care.

The role includes answering calls, greeting clients, managing diaries, handling enquiries and providing essential administrative support to the team. You will maintain records, process documents and keep the office running smoothly in a professional environment.

Qualifications

• Excellent communication and interpersonal skills
• Strong organisation and attention to detail
• Confident and professional telephone manner
• Good IT skills including Microsoft Office
• Ability to manage competing priorities and meet deadlines
• Proactive, reliable and able to use initiative
• Friendly, approachable and professional
• Experience in a legal, professional services or client-facing environment is advantageous
• Experience with a case management system or similar software desirable
• Audio typing or document production experience would be a bonus
• Business Administration qualifications would be advantageous

Responsibilities

• Answering and directing incoming calls and taking messages
• Welcoming clients and visitors and providing a professional first impression
• Booking appointments and assisting with diary management
• Handling straightforward client and third-party enquiries
• Providing refreshments and maintaining reception and meeting rooms
• Receiving, sorting and sending post and courier deliveries
• Audio and copy typing, document formatting and general document preparation
• Maintaining records on the organisation's case management system
• Photocopying, scanning and electronic filing
• Managing stationery, office supplies, refreshments and general purchasing
• Maintaining records relating to archived files and important documents
• Providing general administrative support to Partners, fee earners and the wider team

Job description

Jobwise Ltd in New Mills is seeking an organised Office Administrator to provide a friendly first point of contact, handling reception, administration and client care.

The role includes answering calls, greeting clients, managing diaries, handling enquiries and providing essential administrative support to the team. You will maintain records, process documents and keep the office running smoothly in a professional environment.