Office Administrator

TN United Kingdom; Sevenoaks; On-site; GBP 22,000 - 25,000; Full time

Job summary

An established industry player is looking for a dedicated Office Administrator to join their dynamic team. This role involves managing customer inquiries, supporting sales processes, and coordinating logistics. The ideal candidate will possess strong organizational skills and proficiency in Microsoft Office Suite. In this friendly and professional environment, you will have opportunities for personal and professional growth while contributing to the smooth operation of the office. If you are passionate about providing excellent customer service and thrive in a collaborative setting, this position is perfect for you.

Benefits

Professional working environment

Opportunities for personal growth

Friendly team atmosphere

Qualifications

• Experience as an Office Administrator or similar role.
• Strong organizational and multitasking abilities.

Responsibilities

• Handle incoming calls, emails, and customer inquiries.
• Assist in scheduling and coordinating meetings and deliveries.

Skills

Office Administration

Customer Service

Organizational Skills

Microsoft Office Suite

Communication Skills

Problem-Solving Skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

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About Our Client

Our client is a well-established industrial/manufacturing company. As a medium-sized organisation, they are dedicated to providing top-quality products and are recognised for their solid reputation in the industry.

Job Description

1. Office Administration & Support:
   • Handle incoming calls, emails, and customer inquiries.
   • Maintain office records.
   • Assist in scheduling and coordinating meetings, deliveries, and installations.
   • Liaise with suppliers, clients, and service technicians.
2. Customer Service & Sales Support:
   • Respond to customer inquiries.
   • Process orders, invoices, and delivery schedules.
   • Coordinate after-sales service requests and maintenance appointments.
   • Maintain customer databases and ensure timely follow-ups.
3. Inventory & Logistics Coordination:
   • Track and assist with stock levels, machines, spare parts, and accessories.
   • Coordinate with suppliers for timely restocking and deliveries.
   • Work with logistics teams to ensure smooth transportation and installation.
4. Financial & Administrative Duties:
   • Assist with cash handling and banking.
   • Support payroll processing and HR documentation.
   • Maintain compliance with industry regulations and company policies.
   • Occasional travel will be required to visit customer premises and complete machine/equipment collections. Therefore, a current UK Full Driving Licence is required.

The Successful Applicant

A successful Office Admin should have:

• A friendly manner with customers and staff alike
• Experience as an Office Administrator, Administrative Assistant, or similar role
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent written and verbal communication skills
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team

What's on Offer

• An estimated salary range of £22,500 - £25,000 per annum
• A professional and friendly working environment
• A role that offers opportunities for personal and professional growth