Office Administrator

Hayley Group; Poole; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

23 days annual leave

Life assurance (x2 salary)

Healthcare schemes

Company pension

Wellness programmes

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Group in Poole is seeking a Part-Time Office Administrator to keep the branch running smoothly. You’ll handle customer and supplier transactions, manage invoices across online platforms, support online purchasing, order processing, payment administration, and credit card reconciliations.

You’ll track outstanding orders, liaise with suppliers and customers, assist the sales team with quotations and telesales campaigns, and provide general admin support, meetings, catering, and fleet

Qualifications

• Organised, accurate and detail-focused.
• Confident using Microsoft Office and computer systems.
• Strong communication and customer service skills.
• Able to juggle multiple tasks and prioritise effectively.
• Proactive, reliable and happy to work independently.
• A team player with a positive, can-do attitude.
• Previous administration experience would be advantageous.

Responsibilities

• Process customer and supplier transactions and manage invoices across online platforms.
• Support online purchasing, order processing, payment administration and credit card reconciliations.
• Keep outstanding orders on track and provide updates to suppliers and customers.
• Support the sales team by following up on quotations and assisting with telesales campaigns.
• Provide general administrative support across the branch including meetings, catering and space bookings.
• Coordinate servicing and repairs for the Poole fleet and help keep the office operating efficiently.

Skills

Organised

Communication skills

Multitasking

Proactive

Reliable

Team player

Independent worker

Tools

Microsoft Office

Job description

Job Type: Permanent

Location: Poole

Hours: 27.5 Hours Per Week (Flexible)

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400people doing things the “Hayley Way” play a vital role in our ongoing success.

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant opportunity for an enthusiastic Part-Time Office Administrator to join our well-established and experienced team based at our branch in Poole.

About the Office Administrator role:

As our Part Time Office Administrator, you'll play a key role in keeping the branch running smoothly behind the scenes. From processing customer and supplier transactions to managing invoices across various online platforms, you'll help ensure everything is organised, accurate, and up to date. You'll also support with online purchasing, order processing, payment administration, and credit card reconciliations, making sure the day-to-day paperwork stays firmly under control.

You’ll be the go-to person for keeping outstanding orders on track, working closely with suppliers and customers to provide updates and resolve any issues. There'll also be opportunities to support the sales team by following up on customer quotations, assisting with branch telesales campaigns, and helping deliver excellent customer service.

No two days will be the same, as you'll also provide general administrative support across the branch. This could include arranging meetings, booking catering and meeting spaces, coordinating servicing and repairs for the Poole fleet, and helping with a variety of tasks that keep the office operating efficiently. If you're organised, proactive, and enjoy being at the heart of a busy team, you'll fit right in.

This is a part-time role working 27.5 hours per week. We’re happy to offer flexibility around how these hours are worked, with days and start/finish times to be agreed with the successful candidate.

What we’re looking for in our Office Administrator:

• Organised, accurate and detail-focused.
• Confident using Microsoft Office and computer systems.
• Strong communication and customer service skills.
• Able to juggle multiple tasks and prioritise effectively.
• Proactive, reliable and happy to work independently.
• A team player with a positive, can-do attitude.
• Previous administration experience would be advantageous.

What you’ll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmesUniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Advisor
3. Face to face interview either in-person or Microsoft Teams
4. Decision outcome

We’ll close this role on Sunday 22nd November, but may do so earlier if we receive strong interest so don’t miss out.

A final note...