Administrator

Confidential; Hook; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

26 days holiday plus Bank Holidays

Free parking

Annual bonus

Pension (4% employer contribution)

Life assurance (5 x salary)

Income protection

Private medical insurance

Critical illness cover

Employee Assistance programme

Learning and development

Friendly, supportive team

Job summary

Confidential in Hook, Hampshire, is seeking an experienced Administrator to join as an Operations Administrator. This is a fully office-based role with a salary up to 40k and excellent benefits, offering clear career progression within a growing tech company.

You will provide administrative support across three main areas: project coordination, administrative support, and scheduling for the field service engineer team, plus office and finance administration.

Qualifications

• Experience in an administrative role within a small to mid-size organization.
• Strong IT literacy including Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Coordinate projects and track progress, chase updates from engineers and customers.
• Order equipment/kits for service jobs and project work.
• Schedule work for field service engineers, including planned maintenance and reactive repairs.
• Provide admin support for service engineers: expenses, timesheets, ordering equipment.

Skills

Project coordination

Scheduling

Administrative support

MS Office

Communication

Job description

We have a fantastic opportunity for an experienced Administrator to join a very successful, growing tech company in Hook, Hampshire, in the role of Operations Administrator. There are excellent opportunities for career progression within the organisation and we are looking for someone who will grow the role over time.

Please note that this is a fully office based role. Alongside a competitive salary of up to 40k, the company offer excellent benefits including;

• 26 days holiday plus Bank Holidays
• Free parking
• Annual bonus
• Pension (4% employer contribution)
• Life assurance (5 x salary)
• Income protection
• Private medical insurance
• Critical illness cover
• Employee Assistance programme
• Excellent opportunities for learning and development
• A really friendly, supportive team and great working culture
• Hours 9 - 5.30, Monday - Friday, with some flexibility to start / finish earlier or later

This is a varied role providing administrative support across 3 main areas; Project Coordination, Administrative support and Scheduling for the field service engineer team, and Office and Finance Administration. Responsibilities include:

• Project coordination - keeping track of projects, chasing for updates and information from engineers and customers, updating Project trackers with most recent updates
• Ordering and putting together equipment / kits for service jobs and project work
• Scheduling work / appointments for field service engineers, including both planned maintenance and reactive / repair work
• Administrative support for service engineers - processing expenses, checking and logging timesheets, ordering equipment etc
• Finance administration - raising Purchase Orders, processing invoices, raising invoices, chasing payments where necessary etc
• Office Administration - overseeing office maintenance including resolving any facilities issues, liaising with suppliers, ordering office supplies etc
• Keep customer information up to date including completing online questionnaires and sending engineer reports following service visits

We are looking for a confident Office Administrator / Office Manager, ideally with experience of working in a small organisation in a varied role. The successful candidate will have a good level of IT literacy including Microsoft Office, excellent written and verbal communication skills and good attention to detail.