Administrator

VTA Recruitment Ltd; Stake Hill; On-site; GBP 17,000 - 19,000; Full time

Job summary

VTA Recruitment Ltd is seeking an Administrator to join a busy service and repairs business in Middleton, M24. The successful candidate will be a key point of contact for customers, providing a professional and friendly service while supporting the team with day-to-day administration.

Working hours are 08:00-17:00, Monday to Friday, with flexibility where possible. The role offers a straightforward entry into a customer-focused environment with opportunities to develop administrative skills.

Qualifications

• Previous administration experience.
• Confident using Microsoft Excel.
• Experience with CRM systems.
• Friendly and professional telephone manner.
• Good communication and organisational skills.
• Strong attention to detail.

Responsibilities

• Answering incoming service calls.
• Taking accurate customer and service details.
• Directing calls to the relevant department.
• Logging calls and maintaining accurate records.
• Completing service paperwork.
• Using CRM systems to update and maintain customer and service information.
• Using Excel for data entry, record keeping and general administrative tasks.
• Providing general administrative support.
• Ensuring company processes are followed.

Skills

Customer service

CRM software

Excellent communication

Organisational skills

Tools

CRM systems

Microsoft Excel

Job description

Administrator – Middleton M24

We are currently recruiting for an Administrator to join a busy service and repairs business based in Middleton, M24.

The successful candidate will be a key point of contact for customers, providing a professional and friendly service while supporting the team with day-to-day administration.

Working Hours & Pay

• £12.71 per hour
• Monday to Friday
• 08:00-17:00 (can be flexible)

Key Responsibilities

• Answering incoming service calls
• Taking accurate customer and service details
• Directing calls to the relevant department
• Logging calls and maintaining accurate records
• Completing service paperwork
• Using CRM systems to update and maintain customer and service information
• Using Excel for data entry, record keeping and general administrative tasks
• Providing general administrative support
• Ensuring company processes are followed

Requirements

• Previous administration experience
• Confident using Microsoft Excel
• Previous experience using CRM systems
• A friendly and professional telephone manner
• Good communication and organisational skills
• Strong attention to detail
• Good computer skills

If you’re organised, have excellent communication skills and enjoy working in a customer-focused environment, we’d love to hear from you.