Office administrator

Confidential; Devon and Torbay; On-site; GBP 23,000 - 26,000; Full time

Job summary

Confidential in the United Kingdom is seeking an organised administrator to join a modern, busy team handling customer calls about vehicle defects. You will be the first point of contact, take details and route inquiries via our CRM, and support front desk duties.

This role suits someone who is IT-literate, numerate, with strong attention to detail and the ability to work independently or as part of a team. Experience with Excel is an asset, and accuracy is essential.

Qualifications

• Strong IT skills with ability to use CRM and Excel.
• Excellent attention to detail and accuracy.
• Ability to work independently and in a team.

Responsibilities

• Answer incoming calls from customers reporting vehicle defects.
• Transfer queries to the relevant department via CRM.
• Extract data from Excel spreadsheets.
• Take messages and collect information on queries.
• Front desk and general administration duties.

Skills

IT proficiency

Attention to detail

Teamwork

Communication skills

Numeracy

Literacy

Education

GCSEs or equivalent

Tools

Excel

Job description

If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you. Main job duties will involve taking incoming calls from customers reporting vehicle defects and deploying out any queries to relavent department via CRM system.

• Extracting data from Excel spread sheet
• Transferring calls and information to the correct contact
• Collecting information of queries
• General administration
• Front desk duties

To be considered for this role you MUST:

• Be good with IT
• Have high attention to detail
• Be able to work on your own and as part of a team
• Have good communication skills
• Be numerate & literate