office-admin-jul-26

JAM Recruitment Ltd; Maidstone; On-site; GBP 15,153 - 22,041; Full time

Job summary

Pertemps Maidstone is hiring an Office Administrator in Maidstone for a full-time, temp-to-perm role paying £13.50 per hour. You will support customers and coordinate administrative processes for a local business, with early start and finish hours.

The ideal candidate will have strong organisational skills, experience in office administration, and a full UK driving licence. Tasks include handling hire desk operations, processing orders, and providing excellent customer service within a busy team.

Qualifications

• Experience in a customer service role, handling inbound enquiries and orders.
• Strong communication, negotiation and relationship-building skills.
• Proficient in Microsoft Office and accurate data entry.
• Full UK driving licence and own transport due to location.

Responsibilities

• Answer calls and respond to customer emails.
• Process hire requests from enquiry to completion.
• Raise purchase orders and maintain records.
• Support the Hire Desk team with daily administration.
• Provide exceptional customer service and post-hire feedback.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Teamwork

Tools

Outlook

Word

Excel

Job description

This Office Admin (Jul 26) role in Maidstone offers a full-time, temp-to-perm position paying £13.50 per hour. Working Monday to Friday from 07:30 to 17:00, you will support customers and coordinate administrative processes for a local business. Key duties involve managing hire desk operations, handling customer service queries, and performing general clerical tasks. A valid driving licence is essential for this position. Immediate start available through Pertemps Maidstone. Applicants should possess strong organisational skills and previous experience in an administrative capacity, such as office clerk, depot administrator, or hire desk controller roles.

Office Administrator – IMMEDIATE START Location: Maidstone, Kent Salary: £13.50 per hour PAYE via Pertemps Hours: Monday to Friday, 07:30am – 5:00pm Job Type: Full-Time, Temp to Perm – IMMEDIATE START Driving Licence: Essential Office Administrator

Office Administrator Are you an experienced Office Administrator, Office Assistant, Hire Desk Administrator, Customer Service Administrator, Office Clerk, Admin, Depot Administrator, Service Admin, Operations Administrator, Administrator, Hire Desk Controller or Plant Hire Administrator looking for your next opportunity?

We are recruiting on behalf of a well-established business based on the outskirts of Maidstone. This is an excellent opportunity to join a busy and friendly team where you will play a key role supporting customers, coordinating administration processes, and ensuring smooth day-to-day operations.

Office Administrator Duties & Responsibilities:

• Answering inbound telephone calls and responding to customer email enquiries.
• Managing website enquiries and converting enquiries into orders.
• Building relationships with new and existing Customers
• Processing customer hire requests from enquiry through to completion.
• Supporting the Hire Desk team with daily administration.
• Raising Purchase Orders for workshop and office requirements.
• Maintaining accurate customer and order records.
• Handling customer repair administration and documentation.
• Collating and reporting plant breakdown information.
• Liaising with customers, engineers, workshop staff, and suppliers.
• Providing exceptional customer service and ongoing customer support.
• Assisting with general office administration and office support duties.
• Following up with customers and obtaining post-hire feedback.

Office Administrator Skills & Experience Required

• Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
• Exceptional communication skills including negotiating and influencing.
• You’ll have the ability to engage and build relationships with both internal and external customers
• Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
• An effective team member with a highly supportive, collaborative approach
• Strong administration and organisational abilities.
• Competent with Microsoft Office, including Outlook, Word, and Excel.
• High attention to detail and accuracy.
• Professional telephone manner.
• Experience within plant hire, tool hire, construction, engineering, transport, logistics, fleet, or equipment hire would be advantageous but not essential.
• Full UK driving licence and own transport due to the location.

If you are interested and have more questions, please contact Aleks from Pertemps Maidstone.