Office Account Handler

Pertemps; Worcester; On-site; GBP 26,000; Full time

Job summary

A leading company is looking for a confident and motivated Account Handler to join their team in Worcester. The role involves managing client accounts, ensuring smooth communication, and providing excellent customer service. This temp-to-perm position offers competitive pay and the opportunity for growth within the organization.

Benefits

Company pension & private medical insurance

Life insurance

Free on-site parking

Staff discounts & additional leave

Regular team events

Qualifications

• Experience in office administration or customer service is required.
• Strong communication and relationship-building skills.
• Highly organized, detail-oriented, and able to multitask.

Responsibilities

• Act as primary contact for client accounts.
• Build and maintain lasting client relationships.
• Handle new orders and account queries.

Skills

Customer service

Administration

Communication

Organizational skills

Multitasking

Education

Previous experience in office admin or customer service

Tools

Microsoft Office

Job description

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Office Account Handler

£25,500 per year | Monday to Friday, 8:30am – 4:30pm

We’re looking for a confident and motivated Account Handler to join a growing office team in Worcester. This is a temp-to-perm role, ideal for someone with strong customer service and admin skills who enjoys working in a fast-paced, supportive environment.

You’ll be the key point of contact for clients, ensuring smooth communication, managing orders, and building strong relationships across both retail and trade accounts.

Key Responsibilities:

• Act as the primary contact for a portfolio of client accounts
• Build lasting relationships and maintain client satisfaction
• Regularly check in with clients to offer updates and support
• Handle new orders, quotes, amendments, and general account queries
• Ensure accurate record-keeping and timely communication
• Support the onboarding of new clients
• Respond promptly to queries or complaints with professionalism
• Liaise with internal departments to ensure swift resolution
• Track client activity and suggest improvements when needed

About You:

• Previous experience in office admin or customer service (required)
• Confident communicator with strong relationship-building skills
• Highly organised and detail-oriented
• Proficient with Microsoft Office and general computer systems
• Able to multitask and thrive in a deadline-driven environment

Role Details:

• Hours: Monday to Friday, 8:30am – 4:30pm
• Pay: From £25,500 per year
• Contract: Temp to Perm
• Location: Worcester

Benefits (once permanent):

• Company pension & private medical insurance
• Life insurance
• Free on-site parking
• Staff discounts & additional leave
• Regular team events

This is an exciting opportunity for someone looking to grow in a busy office environment while managing meaningful client relationships. Apply today to learn more or arrange an interview.