Commercial Account Handler

NFP, an Aon company (Europe); Wolverhampton; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

A leading insurance firm seeks a Commercial Account Handler to join their growing team. The role involves managing client insurance needs, ensuring high compliance standards, and delivering exceptional customer service. Candidates should have relevant experience and knowledge of insurance products.

Benefits

Matched employer pension contributions

Comprehensive Private healthcare

Generous annual leave allowance

Lifestyle discounts for well-known brands

Qualifications

• Experience as an Account Handler in a similar broking and sales environment.

Responsibilities

• Manage administration of client insurance requirements, including enquiries and renewals.
• Respond to client, insurer, and third party enquiries.
• Achieve and maintain high customer service standards.

Skills

Working knowledge of most insurance products

Experience of working to high standards of FCA compliance

Job description

Join to apply for the Commercial Account Handler role at NFP, an Aon company (Europe)

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Join to apply for the Commercial Account Handler role at NFP, an Aon company (Europe)

COMME013673_1

We’re hiring for a Commercial Account Handler to support our growing commercial insurance team!

To keep up with our growth in the UK and Ireland, we are looking for someone to work on the administration of client’s insurance requirements including general enquiries, renewals, mid-term adjustments, obtaining quotations and account procedures.

We’re Looking For Someone With

• Working knowledge of most insurance products
• Experience of working as an Account Handler in a similar broking and sales environment
• Experience of working to high standards of FCA compliance
  
  
  

Using These Skills, You’ll Be

• Responding to client/insurer/third party enquiries by written or oral means
• Liaison with Account Executives in all aspects of account handling
• Handle any complaints in accordance with company procedures and regulatory requirements
• Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times
• Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
• Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover
  
  
  

Who is NFP?

With Over 600 People In The UK And Ireland And Over 8,000 Employees Worldwide, NFP Is Part Of The Aon Group And Specialise In Helping Businesses In Four Core Areas

• Insurance (helping them manage key risks)
• Health and safety (supporting them to create a safer workplace for their employees)
• Employee benefits (helping them reward their people more effectively)
• HR, people and talent (supporting employers and their people to thrive through changes and challenges)
  
  
  

What you’ll love about working here!

• working in a dynamic, fast-paced organisation in an exciting industry
• the opportunity to do globally impactful work from day one
• learning from industry and business line specialists with decades of experience
• a huge variety of projects to work on and challenges to solve
• our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
• a rich suite of employee benefits and out-of-work perk
  
  
  

The Great Benefits We Offer

Finances

It’s important to know you’re paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind.

• Matched employer pension contributions
• Life Assurance and Group Income Protection
• Lifestyle discounts for well-known brands
  
  
  

Work-life balance

We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That’s why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office.

• Opportunity for hybrid working
• Bring your well-behaved pooch into the office
• Generous annual leave allowance
  
  
  

Health and wellbeing

We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing.

• Comprehensive Private healthcare
• Healthcare cash plan
• Additional days off throughout the year to focus on your wellbeing
  
  
  

Charity and community work

At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference.

• Numerous charity fundraising challenges and events throughout the year
• Opportunities to volunteer and give back to the community
• Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work
  
  
  

Social

It’s not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally.

• Two large employee events every year for summer and Christmas
• Enjoy out-of-work events and socials to get to know your team better
• Good office locations with plenty of opportunity to socialise outside of work
  
  
  

Inclusion and belonging

We’re proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement.

• A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
• Inclusive policies and procedures to ensure all of our people are treated fairly
• Access to Business Resource Groups that can support with multiple of key challenges
  
  
  

NFP and You... Better Together!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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