Ocean Import Logistics Coordinator - Hybrid

DP World; Basildon; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

DP World Basildon is seeking an Import Logistics Coordinator to join our Ocean Freight team. You will coordinate inbound shipments from booking to final delivery, ensuring compliant, customer-focused service at every stage. You will handle documentation, CDS import declarations and communications with overseas agents, lines, brokers and customers. A minimum of 3 years in ocean freight imports and solid knowledge of INCOTERMS and UK customs is essential.

Qualifications

• Minimum 3 years' experience in ocean freight import operations.
• Experience handling both FCL and LCL shipments.
• Proven knowledge of INCOTERMS, UK customs import regulations and CDS.

Responsibilities

• Coordinate inbound ocean freight shipments from booking through to final delivery.
• Prepare, review and process shipment documentation (bills of lading, notices, customs docs).
• Submit import declarations via HMRC CDS and ensure compliance.
• Communicate with overseas agents, shipping lines, freight forwarders, brokers and customers.
• Track shipments and resolve delays to minimise customer impact.
• Verify supplier invoices and maintain accurate shipment records.
• Collaborate with Sales and Transport to support efficient workflows.
• Provide proactive shipment updates and high standard of customer service.

Skills

Organisational skills

Communication

Problem-solving

Attention to detail

Fast-paced environment

Education

GCSE Level 2

Logistics / International Trade / Supply Chain Qualification

BIFA IFF Apprenticeship

Tools

CNS/Destin8

ASM Sequoia

Job description

DP World Basildon is seeking an Import Logistics Coordinator to join our Ocean Freight team. You will coordinate inbound shipments from booking to final delivery, ensuring compliant, customer-focused service at every stage. You will handle documentation, CDS import declarations and communications with overseas agents, lines, brokers and customers. A minimum of 3 years in ocean freight imports and solid knowledge of INCOTERMS and UK customs is essential.