Ocean Freight Coordinator - Basildon Or Manchester

Red Recruit; Manchester; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Competitive salary £30,000 - £33,500

20 days' annual leave plus bankH

Additional annual leave up to 5 days

Paid day off for personal milestone

Pension contributions up to 9%

Private Medical Insurance after one yr

Death in Service

Employee Assistance Programme

Employee discounts and benefits平台

Job summary

Red Recruit is seeking an experienced Ocean Freight Coordinator to join our Basildon or Manchester office. You will coordinate Ocean Freight Export and Cross Trade shipments, ensuring smooth movement, accurate documentation and excellent customer service.

The role requires a minimum of 2 years in Sea Freight Exports, with cross trade experience preferred. You will liaise with shipping lines, customers and internal teams, and contribute to continuous process improvements in a busy logistics

Qualifications

• Minimum 2 years' experience in Sea Freight Exports within a freight forwarding environment.
• Experience handling Cross Trade shipments would be advantageous.
• Knowledge of Sea Freight Imports or Air Freight Exports would be beneficial.
• Good understanding of international shipping procedures and customs documentation.
• Strong organisational skills with the ability to manage multiple shipments.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office, particularly Excel.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a busy operations team.
• A proactive, professional and solutions-focused approach.

Responsibilities

• Coordinate Sea Freight Export and Cross Trade shipments from start to finish.
• Prepare and process all relevant shipping documentation, including customs export declarations.
• Ensure shipments are handled efficiently and within agreed deadlines.
• Liaise with shipping lines, overseas agents, customers and internal departments.
• Maintain accurate shipment records and update operational systems.
• Prepare quotations and liaise with the sales team regarding new business opportunities.
• Complete accurate invoicing within agreed timescales.
• Monitor shipments and proactively resolve operational issues.
• Maintain strong customer relationships, providing regular shipment updates.
• Assist with maintaining and improving departmental procedures and operational efficiencies.
• Work closely with management to ensure excellent service standards are maintained.

Skills

Sea freight exports experience

Cross Trade shipments

Communication skills

Organisational skills

Attention to detail

Customer service

MS Office proficiency

Tools

Excel

Job description

Ocean Freight Coordinator - Basildon or Manchester

Vacancy Ref: 58892

Salary: £30,000 - £33,500 per annum (DOE)

Location: Basildon, Essex or Manchester

Job Type: Permanent, Full-Time

Hours: Monday to Friday, 8.30am - 5.30pm (40 hours per week)

Red Recruit is currently seeking an experienced Ocean Freight Coordinator to join a well-established and highly regarded international freight forwarding and logistics company at either their Basildon or Manchester office.

This is an excellent opportunity for an experienced Sea Freight Export professional looking to develop their career within a successful global organisation offering a supportive working environment, excellent benefits and long-term career prospects.

The successful candidate will be responsible for coordinating Ocean Freight Export and Cross Trade shipments, ensuring the smooth movement of goods, accurate documentation and excellent customer service.

Ocean Freight Coordinator - Key Responsibilities

• Coordinate Sea Freight Export and Cross Trade shipments from start to finish.

• Prepare and process all relevant shipping documentation, including customs export declarations.

• Ensure shipments are handled efficiently and within agreed deadlines.

• Liaise with shipping lines, overseas agents, customers and internal departments.

• Maintain accurate shipment records and update operational systems.

• Prepare quotations and liaise with the sales team regarding new business opportunities.

• Complete accurate invoicing within agreed timescales.

• Monitor shipments and proactively resolve operational issues.

• Maintain strong customer relationships, providing regular shipment updates.

• Assist with maintaining and improving departmental procedures and operational efficiencies.

• Work closely with management to ensure excellent service standards are maintained.

Ocean Freight Coordinator - Skills & Experience Required

• Minimum 2 years' experience in Sea Freight Exports within a freight forwarding environment - essential.

• Experience handling Cross Trade shipments would be advantageous.

• Knowledge of Sea Freight Imports or Air Freight Exports would be beneficial.

• Good understanding of international shipping procedures and customs documentation.

• Strong organisational skills with the ability to manage multiple shipments.

• Excellent communication and customer service skills.

• Proficient in Microsoft Office, particularly Excel.

• High level of accuracy and attention to detail.

• Ability to work independently and as part of a busy operations team.

• A proactive, professional and solutions-focused approach.

Benefits

Our client offers an excellent benefits package, including:

• Competitive salary of £30,000 - £33,500 depending on experience.

• 20 days' annual leave plus bank holidays.

• Additional annual leave for length of service, up to 5 extra days.

• An additional paid day off for a personal milestone.

• Enhanced employer pension contributions of up to 9% after one year's service.

• Private Medical Insurance after one year's service, subject to eligibility.

• Death in Service benefit of three times annual salary after six months.

• Employee Assistance Programme.

• Employee discounts and benefits platfor