Sea Freight Export Coordinator
Basildon, Essex or Manchester | £31500 DOE | Permanent, Full-Time
Perform Recruitment is hiring on behalf of our client, an established international freight forwarding and logistics business with a strong UK presence, for a Sea Freight Export Coordinator to join their ocean operations team.
The Role
You’ll support the sea freight operations team in handling export and cross-trade shipments from start to finish, making sure everything is accurate, compliant and delivered on time.
What You’ll Be Doing
- Managing export and cross-trade shipments, including the financial, legal and invoicing side
- Preparing and submitting customs export declarations accurately, and flagging any amendments to your manager straight away
- Keeping the operating system up to date at all times
- Raising invoices for completed exports within 48 hours
- Recording quotations on the system in a consistent format and passing them to the sales team
- Spotting and reporting new sales leads and handing over shipments
- Working with credit control to follow up on late payments
- Checking insurance charges are applied correctly and passing any claims on promptly
- Helping keep department procedures (SOPs) current and finding ways to improve workflow
- Building good relationships with customers and colleagues across departments
- Covering for team members during holidays and sickness
What You’ll Need
- At least 2 years’ experience in sea freight exports
- Sea imports or air exports experience is a bonus
- Solid understanding of logistics processes and procedures
- Confident with Microsoft Office, especially Excel reporting
- Clear, professional communication by phone and email
- Strong attention to detail and analytical skills
- An administrative background and the ability to manage your own workload, both independently and as part of a team
Working Hours
Monday to Friday, 8:30am – 5:30pm (1-hour unpaid lunch), 40 hours per week
What’s On Offer
- 20 days’ annual leave plus bank holidays, rising by 1 day per year of service (up to 5 extra days)
- An extra paid day off to mark a personal milestone of your choice
- Enhanced pension, with employer contribution rising to 9% after 1 year
- Free annual pension and investment review with an independent financial adviser
- Death in Service cover at 3x salary after 6 months
- Private medical insurance after 1 year (subject to eligibility)
- Employee Assistance Programme for you and your family
- Employee discounts and benefits platform